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Expert Service Solutions Testimonials

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  • Reference Rating
    4.7 / 5.0
    Customer References141 total
    About

    Salesforce Maps offers the industry’s leading Location Intelligence solutions that leverage mapping and optimization technologies. They enable their customers to maximize the productivity of their sales and service resources. The only global Enterprise Platform that allows the user to go from Territory Design and Planning, through to Field Execution and Visualization of results, they enable customers to design optimal territories, create optimal schedules, and map optimal routes enabling field reps to service more accounts in less time. This helps companies to maximize resources, drive productivity and revenue, and increase territory control and visibility, all while reducing expenses.

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    4.7 / 5.0
    Customer References72 total
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    ServicePower is an award-winning AI-powered field service management solution and has been recognized as a Visionary leader six times in Gartner’s Field Service Management Magic Quadrant. It enables delightful, transparent, and timely field service experiences for customers, while delivering significant operational efficiencies. Trusted by organizations around the world such as GE Appliances, LG, Hisense, and AIG, ServicePower provides the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower customers achieve results such as: • 40% improvement in customer satisfaction • 30% increase in jobs completed per day • 30% increase in first-time fix rates • 20% reduced time onsite Capabilities include real-time, intraday schedule optimization and mobile access tools for employed workforces, intelligent dispatching and contractor management and automated contractor reimbursement for contracted workforces. A consumer self-service portal, intelligent work order management, and analytics for data-driven decision making add to the suite’s capabilities. With almost 30 years of experience focused exclusively on field service, ServicePower provides the industry’s faster Return on Investment, and implementations are augmented through personalized professional services and devoted customer success managers for every customer.

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    4.7 / 5.0
    Customer References133 total
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    WorkWave delivers innovative software and fintech solutions to companies that keep the world safe, clean and beautiful. Partnering with over 8,000 customers worldwide, the leading lawn care, pest control, commercial cleaning and security guarding companies rely on its SaaS solutions to run and grow their businesses - everything from customer acquisition to mobile communications to billing and invoicing, and beyond. Backed by decades of experience, passionate teams, and strong commitment to its customers, WorkWave’s vision is to empower the world’s mobile service workers to build a brighter future. WorkWave has been recently named a 2023 Inc. Power Partner and a Top 100 Software Company.

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