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Davisware has employed a service-first approach and upheld its mission to offer comprehensive, all-inclusive technology products that serve their users’ unique business needs. By closely working with their U.S. and Canada customers, as well as partnering with the best technology providers, they are able to provide you with technology solutions critical to the growth and success of your business.
ServicePower is an award-winning AI-powered field service management solution and has been recognized as a Visionary leader six times in Gartner’s Field Service Management Magic Quadrant. It enables delightful, transparent, and timely field service experiences for customers, while delivering significant operational efficiencies. Trusted by organizations around the world such as GE Appliances, LG, Hisense, and AIG, ServicePower provides the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower customers achieve results such as: • 40% improvement in customer satisfaction • 30% increase in jobs completed per day • 30% increase in first-time fix rates • 20% reduced time onsite Capabilities include real-time, intraday schedule optimization and mobile access tools for employed workforces, intelligent dispatching and contractor management and automated contractor reimbursement for contracted workforces. A consumer self-service portal, intelligent work order management, and analytics for data-driven decision making add to the suite’s capabilities. With almost 30 years of experience focused exclusively on field service, ServicePower provides the industry’s faster Return on Investment, and implementations are augmented through personalized professional services and devoted customer success managers for every customer.
TrueContext is the global leader in field intelligence. The platform’s field workflows and data collection capabilities enable enterprise field teams to optimize decision-making, decrease organizational risk, maximize the uptime of valuable assets, and deliver exceptional service experiences. Over 100,000 subscribers use ProntoForms across multiple use cases, including asset inspection, compliance, installation, repair, maintenance, and environmental, health & safety with quantifiable business impacts.
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