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Expert Service Solutions Testimonials

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  • Reference Rating
    4.7 / 5.0
    Customer References28 total
    About

    Davisware has employed a service-first approach and upheld its mission to offer comprehensive, all-inclusive technology products that serve their users’ unique business needs. By closely working with their U.S. and Canada customers, as well as partnering with the best technology providers, they are able to provide you with technology solutions critical to the growth and success of your business.

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    4.7 / 5.0
    Customer References72 total
    About

    ServicePower is an award-winning AI-powered field service management solution and has been recognized as a Visionary leader six times in Gartner’s Field Service Management Magic Quadrant. It enables delightful, transparent, and timely field service experiences for customers, while delivering significant operational efficiencies. Trusted by organizations around the world such as GE Appliances, LG, Hisense, and AIG, ServicePower provides the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower customers achieve results such as: • 40% improvement in customer satisfaction • 30% increase in jobs completed per day • 30% increase in first-time fix rates • 20% reduced time onsite Capabilities include real-time, intraday schedule optimization and mobile access tools for employed workforces, intelligent dispatching and contractor management and automated contractor reimbursement for contracted workforces. A consumer self-service portal, intelligent work order management, and analytics for data-driven decision making add to the suite’s capabilities. With almost 30 years of experience focused exclusively on field service, ServicePower provides the industry’s faster Return on Investment, and implementations are augmented through personalized professional services and devoted customer success managers for every customer.

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    4.7 / 5.0
    Customer References7 total
    About

    WorkBuddy is a simple job management platform for medium to large Australian trade, multi-trade and field service businesses to better manage jobs and field workers. Software is ideal for trade and services businesses whose scope of work includes service, maintenance, construction and project-based jobs know that different businesses have different needs, that's why WorkBuddy can be tailored to meet your specific requirements.

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