Expert Service Solutions is a software technology company that puts creating quality products for their customers first. ESS’ suite of business management software will help your business facilitate operational efficiency, improve organizational communication and overall customer service. Their software package offers customers a complete paperless solution so field workers can capture all pertinent information even when there is no data reception. Their robust GPS feature allows the field worker to find the nearest service ticket, so more time is spent on the job and less time travelling. Filling out paperwork after every job is a thing of the past. Field workers enter data using voice recognition and capture customer signature for proof of service. At the end of the day, the total hours worked is tabulated for the field worker to review and approve for payroll.
“Making the switch to Mobile Service was one of the best things our company has done. It cut down our payroll preparation time by about 50%. For our field technicians, the access to customer notes means they no longer have to call in to find out who the building contact is, what their hours are etc. It’s a wonderful time saver. It has been a been a great experience, I highly recommend trying it.”
Read Expert Service Solutions Reviews, Testimonials & Customer References from 8 real Expert Service Solutions customers.
Browse Expert Service Solutions Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Expert Service Solutions.