"The entire project was turned around in just 4 weeks and the support we received from Experian’s technical teams throughout was incredibly helpful and flexible."

"Experian Data Quality helps us to deliver the superior level of service that we promise to our members - and that’s a major win for us."

"Our job is to help them who can't pay, but want to. That's where we come in with the help of Experian. The Behavior Scoring Model allows us to treat individual consumers individually."

“Since implementing Identity Verification, we’ve improved the accuracy of patient demographic information throughout ValleyCare Health System. More valid data up-front means better revenue cycle results on the backend.”

“Through our relationship with Experian’s Business Information Services, we are able to leverage the freshest, third-party-verified data on virtually all U.S. businesses, enabling us to make more informed decisions that help drive revenue.”

“Our patient community was dissatisfied with having an outside entity handle our collections, leading to numerous complaints. Our patients expressed that if they consistently paid their bills on time, then why are we still bothering them? Our CFO wanted a more customized approach to collect from our patients without disruptive …

“The implementation and training with Experian Health was awesome, as has been their ongoing support, and the ability for us to better partner and communicate with our director of managed care to create more efficiency is priceless.”

“When working variances, things that don’t seem like a big deal are significant in the grand scheme of things."

"Experian’s data and BusinessIQ helped us hit our annual revenue goals while limiting our exposure to fraud and the need for collection activity."

“Training was very simple — it was clear that for staff, this solution was just another chevron in the workflow. It’s very intuitive to use. We were able to reassure them that their jobs were not going away, and we’d still be prioritizing patient relationships. And patients loved it.”

"The most important thing for me is that Collections Optimization Manager takes my agency strategy and my collection methodology and provides the automation and reporting that I need."

“We give our patients their payment options up-front, and they welcome the opportunity to know what their insurance is paying. It’s a great educational tool for us. With this approach, we’ve practically eliminated outstanding receivables following a procedure because we are collecting so much more at the time of service.”

“Experian Health has raised the level of expectation for effectively auditing and recovering payments.”

"We’ve implemented the Experian Health webbased scheduling system to allow us to more efficiently find a provider that can meet patients’ needs.”

“The scheduling solution makes it easier because we can see all the appointments at one time, go through them with the patient and see which one is best for them.”