excentos develops web-based technologies for product recommendation and product search processes (Guided Selling). excentos' goal is to offer the same quality of product recommendation online as the best human salespersons can do in traditional retail stores. The excentos Guided Selling-Technology enables online-shops and brand websites to offer Product Advisors and product search tools with a premium shopping experience. Websites powered by the excentos Product Advisor sell more and at higher margins, whereas consumers find better products. excentos operates Guided Selling tools in more than 35 product categories and 25 countries and languages of the world.
"The excentos Gift Finder leads customers three times more often to a buying decision than customers who do not use the Product Guide."
"Since the introduction of the excentos Product Guides, our return rate decreased by 8%. With only one Product Guide we were able to reduce costs by more than 200,000 € …
"excentos achieved 5 times higher conversion rates than any other search tool on our website. excentos Product Guides significantly increased our conversion and findability and improved customer loyalty and our …
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