"We've worked with other vendors who promise topnotch support during the sales process but then don't deliver once the system is installed. From the very beginning, we've had great support from ExaGrid and the high level of service has continued to this day. Our support engineer is proactive and knowledgeable, …

"We preferred ExaGrid's approach to data deduplication over Data Domain’s. ExaGrid's post-process data deduplication ensures that our backups run as quickly as possible because the data is deduplicated after it hits the landing zone. Our backups are incredibly fast, and they run flawlessly each and every night."

"[The fire] was chaos, but two to three days after, with ExaGrid being there for me, I was able to pull my data. I was even able to still make payroll that same week because we were up and running with email and all major systems. I relied on my …

"Our IT department runs lean, as do so many others these days. Given that, ExaGrid taking care of the system for us is a godsend. You just don't find that with other vendors without a huge price tag! ExaGrid's support is, in my opinion, the best in the business!"

"Installing the ExaGrid was unbelievably simple. I just mounted the unit in the rack and went through the setup in about twenty minutes. ExaGrid's customer support engineer then remoted in and walked me through everything. It couldn't have been easier."

"We chose the ExaGrid solution over the Data Domain system because we felt that the ExaGrid was the more flexible and scalable choice...As an institution, we're growing quickly and so is our data. Scalability was critical. We liked the fact that we could expand the ExaGrid system simply by plugging …

"When we had a drive fail, it was as easy as a replacement being delivered to my desk. I simply swapped the faulty drive with the new one and shipped the faulty one back to ExaGrid with no interruption in our backups."

"The ExaGrid system offers great price/performance, it’s easy to use, and it works with existing infrastructures. Best of all, installing the system solved the long backup times and reliability issues that both offices faced on a daily basis. We’ve been very happy with it."

"With our old Data Domain unit, we needed to do a 'forklift upgrade' to improve retention. Now, with the ExaGrid system, we can easily add retention by plugging another unit into the GRID."

"Our deduplication numbers are currently running around 15:1. We're quite pleased with that, and the read/write speed is excellent. I've looked at several systems, and I've never seen this kind of result!"

"I learned about forklift upgrades and how much it was going to cost me. I couldn't believe it. We’re trying to use our budget intelligently, and that’s not intelligent to me. I turned to my reseller because I trust him, and he told me that they’re no longer recommending Data …

"Our support engineer has been very helpful with problem solving and troubleshooting, and I can get help when I need it right away."

"ExaGrid's customer support is top-notch. The engineers are always accessible and they really know their way around the product. It's rare to get such a responsive, knowledgeable support team."

"Working with ExaGrid has been breathtakingly easy. ExaGrid's engineers know the product inside and out. That, in this business, is unusual."

"We looked at several different solutions, and the ExaGrid system was the clear price/performance winner. We also were impressed with its scalability and the way we could grow the system over time without the need to do a complete replacement."