"Working with Evolv has been great—everything from how the Express system works, to educating us on Cortex AI®, to getting our team scheduled for online training, to resolving tech support issues the few times they have arisen.”
“The entire deployment process was outstanding. It was amazing to see the equipment arrive on site and then go through the training process with the Evolv and Convergint teams.”
“That assessment pointed us to the need for a solution that would screen people upon ingress without impeding their entry."
“We had lines of people who showed up before we opened our gates. I overheard one person telling her friends, ‘We’re never going to get our seats. Even if they open up right now, we’re still not going to make it.’ The gates opened and the lines started to move. Ten minutes later, when I was in the lobby, the same woman and her friends passed through security. She came over to me and told me, ‘ I’m very impressed with how you handled this huge crowd.’ I had to smile to myself. As we had Evolv, I knew that we were going to make it work.”
"When you go through the Express systems, you don’t know it. It’s quick, it’s clean, it’s unobtrusive. There’s no emptying of bags and pockets. Guests can enjoy our beautiful campus and experience it without standing in long lines and going through an invasive security check.”
"It is really easy to teach our security officers how to use the Express systems. It is actually easier than teaching them how to use hand wands.”
“Patrons have a choice and if they perceive that the hassle and intrusiveness of the security process is too great, they may choose not to attend a performance.”
"For all three of our houses, we often see a push of almost 1,000 patrons during this 15-minute window. With the magnetometers and hand-held wands, this produced a lot of anxiety for security staff. But with the Express systems, no ingress queues form as patrons are able to walk through the screening lanes side by side."
“This dual focus is what sets Evolv apart from other solutions. We have days when multiple and concurrent shows take place. Previously, these days were a heavy lift for the team. But with Evolv, this is no longer the case. We’re no longer known as the ‘bad guys.’”
"This is truly the most innovative technology that I’ve seen in my 20 years of experience in the industry. What makes me so proud is that Mercedes-Benz Stadium was the first NFL stadium to utilize Evolv and prove its benefits."
“I not only reached out to the references they gave me, but also spoke to some customers they didn’t provide me. I wanted an objective assessment—the good and the bad. The feedback was fantastic. Every reference was very positive about both the technology and the relationship they have with Evolv.”
“Would think that we wouldn’t have detected any weapons due to the demographics of our guests, but we found a handgun in an older lady’s purse that night, which really shined the light on our decision. Since that first event, we’ve found some additional handguns and knives.”
"I had experienced Evolv in other venues and knew what it was capable of doing. After we decided to implement them, I counted down the days until we went live. I knew they would transform our guest experience coming into the building.”
"We want to be world-class off the ice just as the Lightning are on the ice. This means every single person needs to have a great experience and come back to the arena whether the Lightning win or lose. From the time a guest steps foot on our property, we want you to have a great off-ice experience— from the security to the ticket takers, to guest services, to housekeeping. Evolv is a critical part of this undertaking.”
"Our layers of security all contribute to safe learning and athletic environments. For example, we require and check IDs for all students in addition to having them pass through the Express lane.”