74 Evolv Testimonials

“Whether they want to or not, people have to fly, but they don’t have to go to a sporting or entertainment venue. They can watch on TV or download music onto smart phones. So we need to protect our guests, while also making venues a fun place to be.”

“Our renovation project was a perfect time for us to tackle a new security screening approach. We wanted a security screening solution that could provide a high level of safety and security while also creating a more welcoming entry experience for guests.”

"I had experienced Evolv in other venues and knew what it was capable of doing. After we decided to implement them, I counted down the days until we went live. I knew they would transform our guest experience coming into the building.”

“We have a tight-knit security community in Pittsburgh and frequently share best practices and input."

“We adhere to the Illinois protocol that bans handguns in public buildings. But we never found any since we never checked anyone. Other theaters in the Chicago area had implemented Evolv Express systems and our executive management team had visited those sites and seen the Express in action. Our General Manager had also seen the Express system at a local sports stadium and was impressed with the seamless approach to security screening.”

“We had lines of people who showed up before we opened our gates. I overheard one person telling her friends, ‘We’re never going to get our seats. Even if they open up right now, we’re still not going to make it.’ The gates opened and the lines started to move. Ten minutes later, when I was in the lobby, the same woman and her friends passed through security. She came over to me and told me, ‘ I’m very impressed with how you handled this huge crowd.’ I had to smile to myself. As we had Evolv, I knew that we were going to make it work.”

“Over the past four or five years, due to the increase in violence in healthcare, we have received a lot of feedback from our doctors and nurses on the need for tighter security screening. In particular, based on the annual Culture Survey that we conduct with our staff, weapons screening has been a recurring, highly important theme for the past several years. Our doctors, nurses, and staff see what is happening with active shooter incidents, and they want us to ensure those don’t occur in one of our Virtua Health facilities. To address these issues, we needed a solution that would screen everyone coming through the doors to our hospitals.”

"Evolv is a local company and is well-known in the industry. We decided to take a look at Evolv, and we discovered that their platform delivers a tremendous guest experience, while maintaining a great security posture.”

“Would think that we wouldn’t have detected any weapons due to the demographics of our guests, but we found a handgun in an older lady’s purse that night, which really shined the light on our decision. Since that first event, we’ve found some additional handguns and knives.”

"We want to be world-class off the ice just as the Lightning are on the ice. This means every single person needs to have a great experience and come back to the arena whether the Lightning win or lose. From the time a guest steps foot on our property, we want you to have a great off-ice experience— from the security to the ticket takers, to guest services, to housekeeping. Evolv is a critical part of this undertaking.”

“We have over 18,000 guests on a given day during the summer season. Even with all six security lanes running at full capacity, which was around 250 people each, we could have a significant queue waiting to get into the building. This had a direct impact on guest experience.”

“Right now, we literally have zero queue space. There is no need for it. Guests purchase a ticket and walk right through the dual lanes of the Express system.”

“We wanted the ingress experience for fans to be efficient and for them to have a great time. They should come to a game and not worry about the ingress process at all. We want them to enjoy everything; it’s not simply the ballgame but the entire experience.”

“We started off wanting to address customer service, but we ended up scratching that and went directly to being fan obsessed. When Evolv appeared on our radar, it fell right in line with what we were trying to do from the standpoint of creating a fan obsessed environment.”

“I was nervous not only about getting the machines stood up, but how we were going to get the security staff trained on them at the same time. But the whole process was flawless."