194 Everbridge Testimonials

"The faster that our team can be engaged, then the faster we can resolve an incident – and the happier our customers will ultimately be. If a solution can reduce the amount of time it takes people to get together, then it can improve an organization’s overall MTTR (Mean Time to Resolve). Everbridge IT Alerting is one of those solutions."

"Using IT Alerting has made it a lot more efficient for our NOC when responding to IT incidents. The group no longer has to search offline for on-call schedules and contact information and can easily escalate communications to the right staff, at the right time."

"Staff now feel reassured that IT problems are being worked on and a resolution is near. They are more aware, better informed and have a reduced need to reach out to the Helpdesk for updates.”

“We couldn’t be happier with the result. With no power, no IT and no telephones, I was able to manage the whole thing from my iPhone with the Everbridge App, and we had 100% staff communication throughout; it worked exactly as we wanted it to.”

"One of the best things I like about Everbridge is incorporating the things you wouldn’t normally think of for communication, kind of leveraging the Internet of Things. If it’s connected in some way, you could leverage it, either to get a critical message out or to receive a message.”

"We use Everbridge when we need to activate a Code Triage— which is our disaster code. When people see code triage messages from Everbridge, they know that it is serious. This gets everybody moving and following the pre-established emergency response plan.”

"Everbridge is a robust notification system that captures a wide range of contact methods from home and business phone numbers to cell phone and email. In an emergency, you never know where people may be when sending an alert, having more information increases the chance that the public will receive accurate and timely information to take protective actions. Everbridge helps us fulfill our mission, to safeguard life, property and the environment.”

"With this system, we have greatly improve our communication process. We are able to quickly and decisively reach out to stakeholders, staff and any other affected party, making sure they have all the instructions and information they need.”

“The system is very user friendly; in no time, with little e!ort, you can figure out how to log in and send out a notification. This is especially important when you’re in the midst of an emergency and you have to react on the fly. It really made it easier for us to send out alerts, and that’s one of the reasons we chose the system. It’s just faster and easier.”

“The platform is easy enough to use that our responders are now actually using it during emergencies themselves, on the mobile app. I’ve gotten in the next day and found out we did five or six alerts the night before that I didn’t even know happened. The fact that I’m not getting calls to help them do that is a good thing. Obviously we’re here to support them, and we send out messages as well. But the fact that users are doing it themselves more and more I think speaks very highly to the ease of use of the platform.”

“If we’ve got severe weather, and if we need to notify people about missing children,vulnerable adults, or if we’ve got something happening where we have to shelter-inplace,we’ll use Everbridge. Whenever we deem that an emergency might happen, if we have to use it, we’ll use it.”

“When we activate our Emergency Operations Plan for emergencies and drills, or have a mass casualty or decontamination situation, we utilize Everbridge. The Everbridge system allows us to not only communicate during emergencies, but also test the hospital’s emergency response capabilities.”

“The South Central Task Force selected Everbridge to provide mass notification solutions for their responders and to communicate with the close to 2 million citizens within their borders. The resilient, reliable Everbridge platform ensures that they can communicate critical information to the right people at the right time.”

“Everbridge fits our needs. Not only do we save time and improve customer service during our routine activities with Everbridge, but we also know we have a quick and reliable way to communicate with our customers and employees during an emergency.”

“In the past, we had to manually call more than 1,900 volunteers in our database, which took 12 people between 8 to 12 hours to complete. During Hurricane Gustav, we notified our volunteers in minutes and received confirmation of their whereabouts in a quarter of the time using the Everbridge system.”