194 Everbridge Testimonials

“Visual Command Center speeds up our reaction time. It’s of huge benefit, not just to the GSOC but to our people in the field.”

"On average, it (previously) took 46 minutes to manually identify resources, locate their contact information, and engage them into a technical bridge. After implementing Everbridge IT Alerting, we reduced the callout process to an average of 3 minutes.”

“Leveraging Everbridge, this team knows how to respond in a fire, weather emergency, electrical outages and violent intruder situation events occur and can end quickly, so from a facility standpoint, our goal is to get employees out of the building.”

“Visual Command Center (VCC) plays a critical role maintaining situational awareness at a consistently high level. From an operational perspective, this allows more efficient and thorough reporting.”

“By implementing Crisis Commander we were able to have all our units working in the same way with crisis management. The method for preparation in Crisis Commander also became the main framework of our global policy and today we are able to audit and do follow up on all our different crisis management teams right from our mission control centre at HQ.”

“By implementing Crisis Commander along with an annual crisis training program for our staff and clients, we received a system that became the repository for our plans and procedures. By being stored in a central location, outside our office and accessible regardless of location, we can now access our plans wherever we are and act fast and swiftly. Crisis Commander also provides us with an update engine that reminds our staff to continuously update documents and if they don’t, the Update Administrator is automatically notified.”

"The faster that our team can be engaged, then the faster we can resolve an incident – and the happier our customers will ultimately be. If a solution can reduce the amount of time it takes people to get together, then it can improve an organization’s overall MTTR (Mean Time to Resolve). Everbridge IT Alerting is one of those solutions."

"In an emergency the business needs to continue to function and to do so people need to communicate. Everbridge gave us the missing information that none of the other products were able to offer. There is so much I like about the system. The platform does what it says it will and is easy to use."

"As a provider of what is a very critical service, Everbridge has always provided us with a lot of confidence and the product they deliver is easily the market leader in its area. The platform does a lot more than we ever anticipated and it has been a complete game changer in terms of communication."

"The tool is intuitive, easy to use, self explanatory, and it does everything we need it to do from an emergency notification point of view. It enables us to target specific individuals and the response time for sending out notifications is instantaneous."

"The ease of sending a message from Everbridge is one thing that we value, it is so simple to use. We’ve also only recently recognized the ability to send a voice message – it’s actually brilliant because it gives a more personal touch, and you can send in any language you want which is extremely beneficial when you have employees in 180 countries. So that has been a big benefit."

"Further use of the wealth of data that the Everbridge platform provides will mean that our business continuity practices continue to improve and the organisational impact of incidents such as building closures or IT outages will be minimised."

"The last two major incidents that we used the Everbridge platform to manage have produced some remarkable results. Staff acknowledgement has increased from around 2% to 100%, meaning that the Trust is able to effectively deploy its resources to handle a major incident. Also staff notification response times have decreased substantially to under four minutes."

"Overall as a result of our opt-in enhancement and awareness strategy for the Everbridge citizen alert system, we’ve seen a 262% increase in resident opt-ins in less than a year!"

“Everbridge IT Alerting helps to mitigate the financial impact of our IT and reservation system downtime by helping us reach the right IT staff at the right time. By reducing the time it takes to coordinate our staff and activities by over 20 minutes, we have a better sense for how to resolve the issue, and this means we can solve it faster.”