212 Everbridge Testimonials

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  • "Using IT Alerting has made it a lot more efficient for our NOC when responding to IT incidents. The group no longer has to search offline for on-call schedules and contact information and can easily escalate communications to the right staff, at the right time."

  • "As a provider of what is a very critical service, Everbridge has always provided us with a lot of confidence and the product they deliver is easily the market leader in its area. The platform does a lot more than we ever anticipated and it has been a complete game …

  • "The Calcasieu Parish Office of Homeland Security and Emergency Preparedness deployed Everbridge to effectively reach residents during a wide range of critical events, including severe weather. Moreover, the Parish was able to expand the system to include all area home health and hospice citizens."

  • “With our offices spread out on islands across the Pacific, being able to alert employees of any events that may threaten their safety or cause a disruption to customer service is critically important. When there is a severe weather warning or a tsunami, we activate our command center and our …

  • “Our use of Everbridge is going to change our response. It’s going to change the way we’re able to get people on the ground. It’s going to change the way we’re able to get information back from our volunteer base. It’s going to be able to change the way we …

  • “With the Everbridge notification tool, we have no challenges. It’s up 24/7, and it’s web-hosted. It would be very challenging to manually alert the same number of employees that we are able to reach using Everbridge.”

  • “The nice thing about Everbridge is, if something takes us out, our communications aren’t affected. As long as we have cell phone service and the Everbridge mobile app, we’re still able to get notifications out.”

  • “Ever since we started using Everbridge, it’s been a great partnership for us. The system is very user friendly and we are successfully using it to communicate to all of our staff members within a very short period of time.”

  • “The system can allow you to be notified in a very quick fashion, very precise and to the point. You have to remember that there’s multiple ways that you can be notified with this system. We can do it by a simple cellphone where you’d get a text message across. …

  • “I’ve called Everbridge tech support at two in the morning asking for help and needing it at that very second. There is always somebody there and they are always quick to return the call. They’ll talk you through whatever it is you need and they’ll help get you back up …

  • “We pride ourselves on taking phenomenal care of our customers all the way from sales and onboarding through 24-hour support. Part of that is communication. Communication is key. In the event that we have some type of outage or incident, we need to be able to quickly contact our customer …

  • “We use Everbridge as a tool to communicate with our staff because our staff are most important. We have to make sure that they’re safe, they’re out of harm’s way and we’re able to do that by communicating any kind of instance that may occur that affects our facility or …

  • "On average, it (previously) took 46 minutes to manually identify resources, locate their contact information, and engage them into a technical bridge. After implementing Everbridge IT Alerting, we reduced the callout process to an average of 3 minutes.”

  • “Before, our security operations used 60 proprietary technologies that didn't interoperate. Now, all but two are integrated into a single management and alarm system.”

  • "With this system, we have greatly improve our communication process. We are able to quickly and decisively reach out to stakeholders, staff and any other affected party, making sure they have all the instructions and information they need.”