199 Everbridge Testimonials

“With the Everbridge notification tool, we have no challenges. It’s up 24/7, and it’s web-hosted. It would be very challenging to manually alert the same number of employees that we are able to reach using Everbridge.”

“Before, our security operations used 60 proprietary technologies that didn't interoperate. Now, all but two are integrated into a single management and alarm system.”

“Everbridge is exactly what we need in a mass notification system. We realized an immediate return on investment in the speed in which we are able to communicate internally as well as with citizens. We know that we can react and respond accurately and efficiently to any event in a moment’s notice and would recommend Everbridge to any city with similar needs.”

“What we looked at first and foremost was scalability and flexibility, because we are a very fast growing, global community. We are adding properties every day, and adding a single property could mean anywhere from adding one customer to 200 customers. Implementing Everbridge has been a huge win, both internally and at the corporate level, because our customers like it as well.”

“The evolution of Everbridge has been a big help to our industry. We can provide our patients with the quality care that they deserve, and communicating critical messages back and forth to staff and outside healthcare stakeholders provides us with a more efficient communication system. The ability to share information and resources with everybody in the region, and within the state, is a huge benefit to everybody.”

“With our offices spread out on islands across the Pacific, being able to alert employees of any events that may threaten their safety or cause a disruption to customer service is critically important. When there is a severe weather warning or a tsunami, we activate our command center and our Emergency Management Team is ready to take action. Message alerts are sent out through Everbridge – we use mobile phone, text, email, and home and business phones. Regular testing ensures that our employees are familiar with the notifications system and that they know how to respond accordingly.”

“Our use of Everbridge is going to change our response. It’s going to change the way we’re able to get people on the ground. It’s going to change the way we’re able to get information back from our volunteer base. It’s going to be able to change the way we plan. Everbridge is the communication platform that’s going to take us to the next level.”

“The nice thing about Everbridge is, if something takes us out, our communications aren’t affected. As long as we have cell phone service and the Everbridge mobile app, we’re still able to get notifications out.”

“Ever since we started using Everbridge, it’s been a great partnership for us. The system is very user friendly and we are successfully using it to communicate to all of our staff members within a very short period of time.”

“The system can allow you to be notified in a very quick fashion, very precise and to the point. You have to remember that there’s multiple ways that you can be notified with this system. We can do it by a simple cellphone where you’d get a text message across. It can be done by your email. You can even come across your phone as a verbal message.”

“I’ve called Everbridge tech support at two in the morning asking for help and needing it at that very second. There is always somebody there and they are always quick to return the call. They’ll talk you through whatever it is you need and they’ll help get you back up and running again.”

“We pride ourselves on taking phenomenal care of our customers all the way from sales and onboarding through 24-hour support. Part of that is communication. Communication is key. In the event that we have some type of outage or incident, we need to be able to quickly contact our customer base and let them know. Then they’re not wasting their time trying to figure out the problem. They know what the problem is. They know that we’re on top of it and that we communicate in an efficient and honest manner to them.”

“We use Everbridge as a tool to communicate with our staff because our staff are most important. We have to make sure that they’re safe, they’re out of harm’s way and we’re able to do that by communicating any kind of instance that may occur that affects our facility or possibly them as they come in to work or leave work.”

"On average, it (previously) took 46 minutes to manually identify resources, locate their contact information, and engage them into a technical bridge. After implementing Everbridge IT Alerting, we reduced the callout process to an average of 3 minutes.”

"With this system, we have greatly improve our communication process. We are able to quickly and decisively reach out to stakeholders, staff and any other affected party, making sure they have all the instructions and information they need.”