194 Everbridge Testimonials

“By implementing Crisis Commander along with an annual crisis training program for our staff and clients, we received a system that became the repository for our plans and procedures. By being stored in a central location, outside our office and accessible regardless of location, we can now access our plans wherever we are and act fast and swiftly. Crisis Commander also provides us with an update engine that reminds our staff to continuously update documents and if they don’t, the Update Administrator is automatically notified.”

“Our organization demands an ability to execute and perform operationally in the face of global and local enterprise risk events. Everbridge Visual Command Center will help us meet these requirements by enabling us to manage disasters and other disruptions by ‘looking around the corner, before the corner looks at us.’ In today’s environment, it is critical to have this proactive approach to risk management and security.”

"The main thing I want to emphasize is how easy the system is to use. A lot of software platforms have a very high learning curve and there’s extensive lead time before people can truly use the system effectively. With Everbridge, within an hour or two, someone can master the system.”

“With our offices spread out on islands across the Pacific, being able to alert employees of any events that may threaten their safety or cause a disruption to customer service is critically important. When there is a severe weather warning or a tsunami, we activate our command center and our Emergency Management Team is ready to take action. Message alerts are sent out through Everbridge – we use mobile phone, text, email, and home and business phones. Regular testing ensures that our employees are familiar with the notifications system and that they know how to respond accordingly.”

“Our use of Everbridge is going to change our response. It’s going to change the way we’re able to get people on the ground. It’s going to change the way we’re able to get information back from our volunteer base. It’s going to be able to change the way we plan. Everbridge is the communication platform that’s going to take us to the next level.”

“With the Everbridge notification tool, we have no challenges. It’s up 24/7, and it’s web-hosted. It would be very challenging to manually alert the same number of employees that we are able to reach using Everbridge.”

“The nice thing about Everbridge is, if something takes us out, our communications aren’t affected. As long as we have cell phone service and the Everbridge mobile app, we’re still able to get notifications out.”

“Ever since we started using Everbridge, it’s been a great partnership for us. The system is very user friendly and we are successfully using it to communicate to all of our staff members within a very short period of time.”

“The system can allow you to be notified in a very quick fashion, very precise and to the point. You have to remember that there’s multiple ways that you can be notified with this system. We can do it by a simple cellphone where you’d get a text message across. It can be done by your email. You can even come across your phone as a verbal message.”

“I’ve called Everbridge tech support at two in the morning asking for help and needing it at that very second. There is always somebody there and they are always quick to return the call. They’ll talk you through whatever it is you need and they’ll help get you back up and running again.”

“We pride ourselves on taking phenomenal care of our customers all the way from sales and onboarding through 24-hour support. Part of that is communication. Communication is key. In the event that we have some type of outage or incident, we need to be able to quickly contact our customer base and let them know. Then they’re not wasting their time trying to figure out the problem. They know what the problem is. They know that we’re on top of it and that we communicate in an efficient and honest manner to them.”

“We use Everbridge as a tool to communicate with our staff because our staff are most important. We have to make sure that they’re safe, they’re out of harm’s way and we’re able to do that by communicating any kind of instance that may occur that affects our facility or possibly them as they come in to work or leave work.”

"On average, it (previously) took 46 minutes to manually identify resources, locate their contact information, and engage them into a technical bridge. After implementing Everbridge IT Alerting, we reduced the callout process to an average of 3 minutes.”

“Before, our security operations used 60 proprietary technologies that didn't interoperate. Now, all but two are integrated into a single management and alarm system.”

"With this system, we have greatly improve our communication process. We are able to quickly and decisively reach out to stakeholders, staff and any other affected party, making sure they have all the instructions and information they need.”