"The first advantage is really waiting lines management and an anxiety free environment for our visitors. We have installed the ESII solution in one of our district city hall and now I can check in real time how many visitors are waiting, what tasks have been performed by staff, what requests have been asked, and I can benchmark those data with the ones we have at the main city hall."
"We chose ESII, first because the system is autonomous. Second, it is out of reach both for cashier and customer, since the system is up or on the floor. In fact, some customers no longer want to go the old checkouts."












