“The statistical reporting is a real asset to manage the system, staff is really happy with it and the environment is less stressful regarding waiting lines management. Customers are also happy, and our surveys conducted in installed stores have shown us a real increase in customers’ satisfaction. The ESII solution …

"We have installed, since the pandemic, a single line queuing system. Employees had to call customers at the checkout. Considering the configuration of the store and the Plexiglas walls, communication with the customer was complicated. So, the staff asked for the installation of a queuing system. The solution offered by …