"We needed to manage a sudden flow of new patients. The Covid-19 pandemic led us to search for a digital solution in order to protect our staff and our more vulnerable patients. The entire patient journey (appointment booking, administrative task, sampling) had to take place outside the laboratory. We already had a drive-through, we needed the appointment solution."
"We chose ESII’s queue management solutions because they met our requirements and were less expensive. With these solutions, visitors do not need to stand waiting, they can sit and wait for their turn."