"The challenge for us was to cut waiting time. That is why we chose a powerful tool allowing users to take an appointment or to have an idea of waiting time when they come to an agency. Users can take a ticket when they come in and know exactly when …

"We have installed, since the pandemic, a single line queuing system. Employees had to call customers at the checkout. Considering the configuration of the store and the Plexiglas walls, communication with the customer was complicated. So, the staff asked for the installation of a queuing system. The solution offered by …