ESII Testimonials

"We had been waiting impatiently for this queue management system, which corresponds with the concept we had in mind for our pharmacy. This system frees up not only our patients but also our staff, which we had not anticipated. The staff is delighted as this allowed them to gain control of the queue unlike what we previously had in place from the start. This system seems to be better than using standard tickets in reducing waiting time, and of course much more ‘’transparent’’ a technology."

"We opted for this solution when we opened our Pau city store, 2500 m2 and 8 check-outs. It seemed obvious that we had to find an efficient way to direct the customer through the available check-outs as quickly as possible. We wanted to prevent the cashier from yelling to call the customer, nearly 10 meters separate the end of the queue and the check-out number 8. first, it took a little bit of time for the customer to get familiar with the system, but now everything is fine, and we couldn’t do without it. Moreover, we decided to install this system in the new store in Auch, 2500 m2 too. The customers’ wait is reduced, and the check-out process generates less stress for the customers and the staff."