"For the IT department and more precisely for the Desk Service, there was a real strategic need to quantify and canalize “customers” who were soliciting us all over the year. Indeed, before the installation of eSiriusTM, we only had a vague idea of the number of daily visitors. Yet, our …

"The French health insurance (CNAM) offices need to manage significant flows of visitors.The CNAM wanted to equip every reception, all over France, with a modern and unique queue management system (QMS). The hardware and software solution offered by ESII meet the needs expressed in the tender. ESII provided specifics developments …