"Customer service is great! Every time I have a crazy idea to customize the product to meet our needs they make it happen. I would recommend eSchedule hands down for fire and rescue scheduling."
"According to the my employees, being able to access the schedule, request time off, bid for shifts, and accurate counting of their hours worked were was most liked by them. Also, being able to do away with multiple forms for off-duty request, time-off/sick time requests. Most programs are not perfect. Being able to tailor the program to our organization was paramount. eSchedule did that for us and continues to do that for our company."