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Ericsson

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Read 145 Ericsson reviews and testimonials from customers, explore 128 case studies and customer success stories, and watch 19 customer videos to see why companies chose Ericsson as their Customer Experience Systems

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through their networks. They enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making their customers successful in a fully connected world. For more than 140 years, their ideas, technology and people have changed the world: real turning points that have transformed lives, industries and society as a whole. Their comprehensive portfolio ranges across Networks, Digital Services, Managed Services and Emerging Business; powered by 5G and IoT platforms.

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  • 145 Testimonials View
  • 128 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5771 reference ratings
4.8/5.0 (5771)

145Testimonials

  • "Due to its internal involvement over a number of years, Ericsson was able to put together an offering based on real experience."

    Khaled Marmoush Vice President of IT

  • "conn-x TV offers a whole new experience and level of service and it is this quality which will differentiate us from the competition."

    Ilias Kavagias Commercial Director IPTV Services

  • "We knew we couldn’t do this alone. When you go into digitalization and the Internet of Things, it really requires that you partner up. Ericsson was a very natural partner …

    Thomas Fuchs Head of Industrial Segments
144 more testimonials currently locked

128 Case Studies

  • Managed Services partnership a win-win for Ericsson and Sprint

    Bob Azzi Senior Vice President for Networks

  • Hudiksvall, Sweden enhances communication using Ericsson’s advanced fiber broadband solution

    Lennart Borgsten Chief Executive Officer

  • O2 Ireland and Ericsson complete large scale transformation project

    Karim Benabdallah Advisor to CTO and CEO office
127 more case studies currently locked

19 Customer Videos

  • Vipnet - Customer Success Story (Tihomir Pusnik - Radio Network Planning Specialist)
    Play Video
    Tihomir Pusnik Radio Network Planning Specialist
  • Ausgrid - Customer Success Story (George Maltabarow - Managing Director)
    Play Video
    George Maltabarow Managing Director
  • Vodafone - Customer Success Story (Phillip Carter - Head of Smart Communication Technologies)
    Play Video
    Phillip Carter Head of Smart Communication Technologies
18 more videos currently locked

Additional Ericsson Information & Resources

Read Ericsson Reviews, Testimonials & Customer References from 145 real Ericsson customers.

Browse Ericsson Case Studies, Customer Success Stories, & Customer References from 128 businesses that use Ericsson.

Watch Ericsson Customer Videos to learn why 19 businesses chose Ericsson.

FeaturedCustomers has 1,911,839+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.