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Read 145 Ericsson reviews and testimonials from customers, explore 134 case studies and customer success stories, and watch 19 customer videos to see why companies chose Ericsson as their Customer Experience Systems

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through their networks. They enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making their customers successful in a fully connected world. For more than 140 years, their ideas, technology and people have changed the world: real turning points that have transformed lives, industries and society as a whole. Their comprehensive portfolio ranges across Networks, Digital Services, Managed Services and Emerging Business; powered by 5G and IoT platforms.

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  • 145 Testimonials View
  • 134 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5826 reference ratings
4.8/5.0 (5826)

145Testimonials

  • "SK Telecom believes that collaboratively identifying the transformation strategies and directions together with the industry is essential."

    Jinhyo Park SVP Head of Network Technology & R&D Center

  • "We serve quite a large portion of Indonesia and this is quite an achievement for the M2M team.”

    Arkav Juliandri General Manager M2M

  • "Having a messaging service with low latency is pivotal to guaranteeing our customers’ campaigns are as engaging as they can be.”

    Eirini Lentzou Connectivity Manager
144 more testimonials currently locked

134 Case Studies

  • OTE brings 300 Mbps 5G WiFi to 19,500 students with Ericsson

  • Viettel and Ericsson revolutionize the Vietnamese TV market and deliver high quality …

    Le Van Khuong Chief Technical Officer

  • Bahrain Telecommunications Company, Batelco, and Ericsson bring mobile coverage to the Bahrain …

    Ebrahim Zainal General Manager
133 more case studies currently locked

19 Customer Videos

  • Telstra - Customer Success Story (Mike Wright - Executive Director of Networks and Access Technologies)
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    Mike Wright Executive Director of Networks and Access Technologies
  • Magyar Telekom - Customer Success Story (Walter Goldenits - CTO)
    Play Video
    Walter Goldenits CTO
  • Ausgrid - Customer Success Story (George Maltabarow - Managing Director)
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    George Maltabarow Managing Director
18 more videos currently locked

Additional Ericsson Information & Resources

Read Ericsson Reviews, Testimonials & Customer References from 145 real Ericsson customers.

Browse Ericsson Case Studies, Customer Success Stories, & Customer References from 134 businesses that use Ericsson.

Watch Ericsson Customer Videos to learn why 19 businesses chose Ericsson.

FeaturedCustomers has 2,007,686+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.