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Read 145 Ericsson reviews and testimonials from customers, explore 134 case studies and customer success stories, and watch 19 customer videos to see why companies chose Ericsson as their Customer Experience Systems

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through their networks. They enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making their customers successful in a fully connected world. For more than 140 years, their ideas, technology and people have changed the world: real turning points that have transformed lives, industries and society as a whole. Their comprehensive portfolio ranges across Networks, Digital Services, Managed Services and Emerging Business; powered by 5G and IoT platforms.

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  • 145 Testimonials View
  • 134 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5897 reference ratings
4.8/5.0 (5897)

145Testimonials

  • "Reducing the number of incidents that impact the quality of our networks means we can provide a better user experience.”

    Arouna Tinta Chief Technical Officer

  • “We needed a partner to develop this framework with us, building on years of in-house expertise while incorporating industry best practices and operating models.”

    Raul Pagel Group Engineering and Planning Director

  • "We were challenged with sustainable growth in the data business. That’s when the Ericsson team helped us identify where there was growth potential.”

    Rahul De CMO
144 more testimonials currently locked

134 Case Studies

  • Overcoming challenges for fastest ever implementation of GSM network

    Jaroslav Sefc CTO

  • Rogers first in Canada to upgrade its network to LTE with an …

    Nikos Katinakis VP Network & ITS, Strategy & Technology Development

  • Telefonica, Ecuador draws on Ericsson’s expertise to maintain network quality

    David Holgado CTO
133 more case studies currently locked

19 Customer Videos

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Additional Ericsson Information & Resources

Read Ericsson Reviews, Testimonials & Customer References from 145 real Ericsson customers.

Browse Ericsson Case Studies, Customer Success Stories, & Customer References from 134 businesses that use Ericsson.

Watch Ericsson Customer Videos to learn why 19 businesses chose Ericsson.

FeaturedCustomers has 2,104,151+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.