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Ericsson

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Read 145 Ericsson reviews and testimonials from customers, explore 128 case studies and customer success stories, and watch 19 customer videos to see why companies chose Ericsson as their Customer Experience Systems

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through their networks. They enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making their customers successful in a fully connected world. For more than 140 years, their ideas, technology and people have changed the world: real turning points that have transformed lives, industries and society as a whole. Their comprehensive portfolio ranges across Networks, Digital Services, Managed Services and Emerging Business; powered by 5G and IoT platforms.

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  • 145 Testimonials View
  • 128 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5749 reference ratings
4.8/5.0 (5749)

145Testimonials

  • "It was clear to us that Ericsson had done this very well in other markets. We didn’t really have to reinvent the wheel in anything.”

    Bilal Sheikh CCO

  • "Everyone has information they can trust. They can consult the system and know that the information they see is the latest and that it is correct.”

    Esther Lopez Account Manager

  • "Ericsson has managed to bridge the gap between technology and business."

    Haji Marsad Ismail Group Chief Operating Officer
144 more testimonials currently locked

128 Case Studies

  • Hudiksvall, Sweden enhances communication using Ericsson’s advanced fiber broadband solution

    Lennart Borgsten Chief Executive Officer

  • O2 Ireland and Ericsson complete large scale transformation project

    Karim Benabdallah Advisor to CTO and CEO office

  • Avea, Turkey’s mobile backhaul transformation project increases network capacity and supports fast …

    Mehmet Erkul Transport Network Director
127 more case studies currently locked

19 Customer Videos

  • Vodafone - Customer Success Story (Phillip Carter - Head of Smart Communication Technologies)
    Play Video
    Phillip Carter Head of Smart Communication Technologies
  • MTN Uganda - Customer Success Story (Phrase Lubega - General Manager Mobile Financial Services)
    Play Video
    Phrase Lubega General Manager Mobile Financial Services
  • CenturyLink - Customer Success Story (James Feger - Vice President of Network Strategy and Development)
    Play Video
    James Feger Vice President of Network Strategy and Development
18 more videos currently locked

Additional Ericsson Information & Resources

Read Ericsson Reviews, Testimonials & Customer References from 145 real Ericsson customers.

Browse Ericsson Case Studies, Customer Success Stories, & Customer References from 128 businesses that use Ericsson.

Watch Ericsson Customer Videos to learn why 19 businesses chose Ericsson.

FeaturedCustomers has 1,911,111+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.