“BisTrack is one of the top three investments we’ve ever made. It doesn’t produce money the way our equipment and machinery does. It saves money. It lowers our operational costs, and that turns into a gain for us.”
"We certainly felt we could work with the Epicor team. All the Epicor people we have been in contact with have been extremely professional, forward thinking and proactive."
"The Epicor consultants always have many years of experience with the product. Above all, they also know how hotel people think."
"Our processing fees have been on average 8.4% less every month since we switched to Epicor Payment Exchange. PCI compliance is easier and so is our reporting and reconciliations. It's just a great all-around solution for our business."
"Feruni's business from overseas is rapidly growing.We have been successful in our home market,Malaysia, and are now setting our sights on serving our customers in the region better. We need the capabilities to manage a much more sophisticated operation, on a much bigger scale than what we started out with 12 years ago."
"The main benefit we get from the enterprise performance management solution is that we get access to business information much quicker and easier. We find out about potential issues much faster which means that we can also take action and rectify problems faster."
"We're able to design our own screens, using our own terminology, which enables us to simplify inputting and cut down the number of screens we have to go through."
"All the areas in BisTrack software are interconnected, so it’s easy to get the information we need quickly without backing out to a main area and coming back in a different path."
"The amount of information you can get from Epicor Eagle is amazing. It helps our customer service, and customer service is the most important thing we do."
"With our knowledgeable staff,high-quality products,outstanding service and our Epicor Eagle system, we are not only competitive, but thriving."
"With so many customers in our loyalty card program,we have a better understanding of their buying patterns and can implement highly targeted promotions."
"Partnering with Epicor is one of the best decisions I ever made.Today, if I didn't have the Eagle system, I wouldn't be in business."
"We selected BisTrack because its technology platform is what we need to accomplish our goals in a timely and economical manner. To me,the right architecture and platform are the foundation for driving your technology solution forward."
"We were pushing paper simply because we weren't maximizing our technology."
"We are handling hundreds of orders per day.We couldn't service the volume we do without Epicor Prophet 21.Epicor is a technology partner that can grow and expand with your business. The functionality of Prophet 21 has enabled us to utilize our ERP as a strategic tool for our operations."