1081 Epicor Testimonials

“There are loads of possibilities on the sales side for how to work with customers; you can manage orders, discounts, kickbacks, or single customers in whatever way you need – the possibilities are endless. It’s very easy to manage how to handle customers and spare parts. The user interface on the other hand is not the easiest because functions that you don’t use every day are not always located in the most logical place, but once you’ve learned how to use the system it’s very easy, it’s just that initial learning phase that can be a bit tough.”

"LumberTrack helps me close orders faster. Orders get out to the yard a lot faster, so it shortens our lead time.We can sell inventory before it comes out of the kiln,which is a big advantage. And we can audit every single job in millwork, see what our waste is and know what things are really costing us."

"Thanks in large part to Sales Audit, our reduced labor requirement has saved more than $2 million annually since rolling out the Epicor system enterprisewide."

"We aren't ordering as much product, which has reduced inventory costs. In addition, we reduced the time each store manager spends reviewing inventory data by 90 minutes per week."

"Having inventory,cost,and pricing information in the palm of my hands has been instrumental. I'm able to make smarter buying and pricing choices that fine-tune margins. Eagle gives me peace of mind,and that's invaluable."

"I absolutely recommend Epicor Mobile Manager. Mobility is very important to me, especially because I’m constantly travelling from location to location. Knowing the sales for each store, each hour, anytime and anywhere is critical for me."

"With Epicor ERP and RockySoft, we achieved our goal of reducing inventory levels while maintaining high service levels—we have achieved service levels over 99 percent, with 45 percent less inventory."

"We are very pleased with the system. We can see direct benefits from Epicor Tropos ERP as well as indirect benefits through related changes in our business."

"Epicor ERP offers an inspiring solution with critical functionality to enable us to carry out detailed budgeting and support project management."

"Epicor offers just about everything we need. And because we get our software, service, and support from one place, we save tons of time and can focus on growing as a company."

"Our company continues to grow, but we have not needed to add staff to the department because of doc-link."

"This is a total mobility solution which delivers a measurable return on investment to the business."

"We see Prophet 21 as a competitive advantage, to help us provide the best level of customer service and drive costs out of the business, and to improve the accuracy and quality of our services to meet our customers’ expectations."

"I recommend Prophet 21 one hundred percent...it’s been a great system for us. And I don’t think you could ask for much more from a business partner; overall support from Epicor has been very strong and very responsive."

"Our inventory levels are very accurate, so when product ships out of our two distribution centers everyone can see the realtime inventory changes. Accounting, costing, customer service… everything is done within Epicor CMS."