"We're able to design our own screens, using our own terminology, which enables us to simplify inputting and cut down the number of screens we have to go through."
"The Prophet 21 system is currently the internal control backbone of the company. It is used daily by nearly every employee, ranging from operations and customer service to warehouse management. I’ve never had a better feel for our company and the services we provide to customers."
“Previously, we had to write everything down. There was no way to monitor the progress of transactions. With Epicor, all the details are right out in front. We know exactly what our people are doing and when they're doing it. Everything is correct."
"The most important benefit that we have achieved with Epicor is the possibility of offering a better response to our clients."
"We could not have accomplished our goals without the front and back office integration and Epicor’s support team. It improved productivity, reduced paper consumption and has made company processes more seamless."
"Service Connect has more than paid for itself. As we continue to work with it, we find new ways to use the connectivity it offers, unifying our company and making my life much easier."
"We were looking for a software provider that would allow us to do tomorrow what we were doing today, and Epicor understood that and got it done."
"Epicor for Service Enterprises helped us better manage our data and our business. Epicor Portal has extended the core solution to give us deeper and broader visibility and more accessibility to the data by the users who find value in it."
"We needed a solution that would handle multiple carriers, shipments to Canada, plus the ability to bar-code scan all the items we were packaging to ensure accuracy—Epicor’s Advanced Shipping package truly fit the bill."
"The time savings we have with Epicor for Distribution means we have one-and-a-half to two days of extra product shipping rather than administrative holdup while we update the inventory system."
"The Microsoft .NETbased architecture streamlines the integration of Epicor for Service Enterprises with existing front-office and back- office systems."
"Epicor Financials has provided us with a real-time picture of what is happening on the financial side, not only from an accounts payable and accounts receivable perspective but how that ties into our overall budgets."
"In our first six months of using Epicor Storefront, we have earned back the cost of the software in Internet sales."
"With Epicor, we aren't paying the big maintenance fees that we would with a tier- one vendor. That savings drops straight to the bottom line."
"Previously, I had to commission a study that took several months in order to determine our annual spend. This year using Epicor Procurement, I had year-end summaries done on January 2."
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