1081 Epicor Testimonials

“There are loads of possibilities on the sales side for how to work with customers; you can manage orders, discounts, kickbacks, or single customers in whatever way you need – the possibilities are endless. It’s very easy to manage how to handle customers and spare parts. The user interface on the other hand is not the easiest because functions that you don’t use every day are not always located in the most logical place, but once you’ve learned how to use the system it’s very easy, it’s just that initial learning phase that can be a bit tough.”

"LumberTrack helps me close orders faster. Orders get out to the yard a lot faster, so it shortens our lead time.We can sell inventory before it comes out of the kiln,which is a big advantage. And we can audit every single job in millwork, see what our waste is and know what things are really costing us."

"Thanks in large part to Sales Audit, our reduced labor requirement has saved more than $2 million annually since rolling out the Epicor system enterprisewide."

"Epicor Eagle and its data analysis capabilities have transformed our business in a way I never imagined. It is one of my most important tools. I’m extremely satisfied with it."

"We’ll be a lot more efficient than we were before BisTrack. We’re with the right system, at the right stage for the future."

"BisTrack allows me to spend less time on the administrative side and more time in front of customers, which is key in my business. The company has my name on the door, and now I have more time to spend with the people who helped me build the company to where it is."

"We’re all about service, service, service. We want to get a customer in, fulfill his order, and get him back out to his job. We went with BisTrack software because it is efficient and makes our jobs easier. It’s fantastic!"

"We’re able to accomplish a lot more because it’s so much easier to research and have access to the information you need. There’s so much potential and room for growth that we’re really excited for the future and looking forward to continuing to build on the improvements we have already made."

"Epicor BisTrack is an awesome tool for our company. No matter where I am, as long as there’s an internet connection, I can see what’s going on at every branch. BisTrack also handles our rebates so we understand our costs better. And it makes it easier for new-age contractors to do business with us."

"Epicor BisTrack brings a lot of control over our processes, and links our processes together from cash register to the GL. It gives us the real-time and highly visible information we need to run the business properly. We aren’t guessing at anything."

"We began using the Epicor Stock Transfer Balancing module in the fall of 2010, and our ability to transfer merchandise was transformed."

"The Epicor Eagle and AIMI integrated solution has been phenomenal. Our firearms business is now completely automated which gives us better inventory control and takes the guesswork out of what firearm we are selling so that it’s the right one and always priced correctly."

"Epicor Eagle really fits how a retail organization actually runs, from top to bottom. Epicor is in tune with what's going on in sporting goods retailing. They give us all of the tools and support we need across the board to run our business."

"From a planning point of view, the Epicor system is critical to ensure we meet our customers’ lead time expectations and provide that extra level of service."

"Epicor BisTrack gives us the ability to create and track live metrics. That alone has helped us grow the business. Visibility is critical because it allows people to make better decisions. Having better visibility has definitely helped us increase revenue and profitability."