"With Epicor Prophet 21, whatever [data] you can think of, you can get it from the system… All in all, Prophet 21 has been a success for us so far. We are gleaning the information to make intelligent business decisions, and becoming more efficient in our day-to-day processes."
"Eclipse is high performance software for distribution, making us a technologically sophisticated vendor in a competitive marketplace. It is what you have to do to compete in this day and age."
“That drives a lot of complexity on the bill of materials and how all those parts come together on the factory floor. That’s where I think technology is critical because you can’t manage that level of complexity without having a tight ERP system.”
"We fixed our foundation with Epicor ITSM and are now positioned to grow as the company does–this tool is rock solid."
"There is no question that we've seen a return on our investment.Our business would not have grown to its current size without Tropos.It allows us to be more competitive in the market, gives us credibility with our clients and enables us to run a profitable business."
"Inventory was always our biggest issue at month end. Now it's so accurate that we don't even count every month. LumberTrack doesn't allow you to make mistakes.It points out the error before it gets into MS Dynamics GP. The services have been fantastic.The turnaround, the people.They're all very nice,very professional,and they know what they’re talking about."
"LumberTrack has people more engaged in looking for solutions and opportunities, because the data in it is reliable and consistent. Before, we were operating in the dark. Conversations used to be questions. Now I can get all the answers I need with a click in the LumberTrack system."
"Tagging our inventory at various stages of production has given us visibility we didn’t have before, and the opportunity to sell faster and speed inventory turnover. Inventory information is much more reliable, and we use it to optimize production schedules."
"We would not have been able to execute our future growth plans utilising the old system. Epicor has supplied us with a modern and functional tool, which enables us to confidently grow our business. We can now concentrate on doing what we do best."
"Our budget was tight. Having Epicor Service Connect and the best practice workflows available out of the box cut the budget needed for consultancy and customisation."
"Withdoc-link,we can scan a day's worth of transactions in 15 minutes,whereas it used to take us 2 hours.The concept of the doc-link solution is something that I had asked for a while back; Epicor responded,and now this is helping my company as well as other Epicor customers."
"Our company has a serious commitment with efficiency.The implementation of Epicor ERP allowed us to improve it in processes already redesigned for this purpose."
"Through Epicor Enterprise,our employees have real-time access to the data they need to serve customers.They are able to answer most questions immediately,referring to real-time data concerning stock availability and order status. This enables us to work more efficiently and maintain an excellent relationship with our customers."
"We've been able to reduce dramatically the time taken to produce end-of-period results. Now, if a period ends on a Friday, the reports are available that evening."
"Tropos helps us to ensure that the customer always comes first.The visibility Tropos provides has given our customer service team that extra edge."