1078 Epicor Testimonials

"Epicor listens to our needs, wants, and they are often able to add what we ask into future releases. The company truly values its user community. Prophet 21 is just such a terrific ERP system. It punches above its weight class and it punches up to the top ERP systems - it can handle everything from EDI to order automation to shipping confirmations to wireless warehouse.”

"We do more with fewer people, and our people spend more time managing than reacting to problems. Morale is high. Prophet 21 contributes to a positive attitude at Appliance Replacement."

“DocStar helped us to enabled us to shrink the time from invoice receipt to payment from seven to ten days to an average of two days. It also empowered our executives to approve invoices from anywhere. Remote access frees you to be wherever you need to be.”

"We fixed our foundation with Epicor ITSM and are now positioned to grow as the company does–this tool is rock solid."

"There is no question that we've seen a return on our investment.Our business would not have grown to its current size without Tropos.It allows us to be more competitive in the market, gives us credibility with our clients and enables us to run a profitable business."

"Inventory was always our biggest issue at month end. Now it's so accurate that we don't even count every month. LumberTrack doesn't allow you to make mistakes.It points out the error before it gets into MS Dynamics GP. The services have been fantastic.The turnaround, the people.They're all very nice,very professional,and they know what they’re talking about."

"LumberTrack has people more engaged in looking for solutions and opportunities, because the data in it is reliable and consistent. Before, we were operating in the dark. Conversations used to be questions. Now I can get all the answers I need with a click in the LumberTrack system."

"Tagging our inventory at various stages of production has given us visibility we didn’t have before, and the opportunity to sell faster and speed inventory turnover. Inventory information is much more reliable, and we use it to optimize production schedules."

"We would not have been able to execute our future growth plans utilising the old system. Epicor has supplied us with a modern and functional tool, which enables us to confidently grow our business. We can now concentrate on doing what we do best."

"Our budget was tight. Having Epicor Service Connect and the best practice workflows available out of the box cut the budget needed for consultancy and customisation."

"Withdoc-link,we can scan a day's worth of transactions in 15 minutes,whereas it used to take us 2 hours.The concept of the doc-link solution is something that I had asked for a while back; Epicor responded,and now this is helping my company as well as other Epicor customers."

"Our company has a serious commitment with efficiency.The implementation of Epicor ERP allowed us to improve it in processes already redesigned for this purpose."

"Through Epicor Enterprise,our employees have real-time access to the data they need to serve customers.They are able to answer most questions immediately,referring to real-time data concerning stock availability and order status. This enables us to work more efficiently and maintain an excellent relationship with our customers."

"We've been able to reduce dramatically the time taken to produce end-of-period results. Now, if a period ends on a Friday, the reports are available that evening."

"Tropos helps us to ensure that the customer always comes first.The visibility Tropos provides has given our customer service team that extra edge."