110 EPAM Systems Testimonials

"Clover serves members in a number of areas that have been hard hit by the COVID-19 pandemic. One of those areas included prescription services, so we needed to quickly roll out a medication delivery program to properly manage chronic diseases during shelter-in-place restrictions. EPAM was invaluable in helping us ramp up production speed and significantly reduce production time – we had the campaign running in days instead of weeks."

“Being able to deliver thoughtful, engaging customer experiences is a crucial factor for us in maintaining a strategic competitive advantage. EPAM’s ability to deliver our vision, in the form of an integrated platform with a single view of our customer, has led to a noticeable increase in request for quotes and individual customer spend, which we expect will translate to an increase in online transaction revenue. Our successful collaboration is a testament to our combined depth in innovation and customer-centric thinking.”

“Partnering with EPAM feels like an extension of our own team. The team’s dedication, expertise and seamless collaboration make it feel as though they're right here in our office, driving towards our shared goals with the same passion and commitment as our internal team.”

“Collaborating with EPAM was the turning point in our Sitecore journey. Their expertise has helped ensure our website is robust and performant while at the same time reducing our operating costs and delivering great value from the partnership.”

"EPAM has been a phenomenal partner with vast experience in e-commerce space and breadth of technical expertise - exactly what we needed to launch the site."

"I expected transformational innovation from EPAM Continuum, having worked with them previously at another organization. For Jamba, the stakes were even higher. We needed to understand consumer values, pave a path to greater relevance and differentiation, and prepare for a possible acquisition. This work helped us visualize a new brand experience and socialize it with our cross-functional teams, agency partners, and ultimately Focus Brands, who acquired us a few months later."

"Technology is fundamental to everything we’ve discussed, including achieving that superior digital experience, both for our employees and our customers — in our markets, with our products, with a sustainable outlook."

“Our engagement in clinical programs and overall satisfaction have improved because members are having an experience when they call in, not just a transaction. The call center agents value the fact that we’ve put tools and processes in place to enable them to be successful in their jobs. Being able to help people and solve problems make the day-to-day work more fulfilling.”

“The partnership between EPAM and CDPHP allowed us to transform our provider portal into a more user-friendly, effective experience. As a physician-founded and guided health plan, we want to ensure a seamless experience for our practitioners, and upgrading our provider portal was a very positive step forward.”

"This is about making life easier for doctors. As a cardiologist, I experienced first-hand the administrative burden placed on physicians. Today, I am proud to say that CDPHP is part of the solution, and we will continue to work day-in and day-out to improve efficiencies for our network physicians.”

“As the Hilti Digital Marketing and Services team embarked on a journey to transform Hilti’s email marketing experience, it was important for us to align with our company’s vision, ‘We passionately create enthusiastic customers and build a better future.’ While our platform is not accessible to customers directly, every output is customer-facing and requires a deep understanding of how our brand impacts our customers and drives growth. This initiative was critical and having partners like EPAM to help execute enabled us to realize the vision and effectively transform our technology.”

"Being able to give our healthcare customers easy access to their daily necessities is key to provide a really successful and life sustaining therapy to the patient. Together with the reliable and experienced team at EPAM, we have created a great solution in an impressively short time that does exactly that!"

“EPAM’s analysis presented a more dynamic service model, flexing around customers' needs to reduce queue time, increase overall capacity and, most importantly, improve customer experience. Changes were implemented in December 2021 with encouraging early results despite another pandemic wave.”

“It’s been really good to see the relevancy of the experiences the team has pulled together today. They really understood Burberry and they’ve been able to play back things together, and I’m excited to maybe take one of these projects into a future production state.”

“I think they [EPAM] genuinely care about Burberry; they understand the brand really well. And I think there’s communalise where we both seek win-win situations. So, it’s one of the best partners I’ve worked with in our team.”