110 EPAM Systems Testimonials

"Toward digitalization. I think it creates a basis for digitalization that is not available everywhere. It creates understanding for activities in our company as well.”

"The teamwork and collaboration with the EPAM team was outstanding. We have been in constant communication with the project team and were able to adapt the approach to fit our needs. EPAM did a great job arranging the team, as there were several subject matter experts whose skills complemented each other.”

"EPAM has helped us to successfully create our new strategic web platform, delivering a refreshed online storefront helping our customers to identify even more ways to save money, through their implementation of market leading technology. These cutting-edge renovations will help our business expand to meet our growth aspirations, and we look forward to future cooperation with your team."

“EPAM’s analysis presented a more dynamic service model, flexing around customers' needs to reduce queue time, increase overall capacity and, most importantly, improve customer experience. Changes were implemented in December 2021 with encouraging early results despite another pandemic wave.”

"We have had very strong technical support from both EPAM and AWS. A state-of-the-art entertainment service delivery platform is very complex, and even more so in a hybrid cloud implementation across an on-premises primary site and the public cloud. A very deep understanding of cloud infrastructure and network technologies, as well as a deep understanding of component applications, was required to deliver this project without risking any side effect to the primary site.”

“We found working with EPAM has been a true partnership, where they’ve proven themselves to be a reliable, trustworthy and hardworking team that has really helped us push the boundary of customer-centric innovation. With programs like Horizon 4, what we need in our development partners is their ability to stay the course as there are often multi-year projects and within that time, there are many short, demanding development cycles. We need a partner who can inspire us, be disruptive and push the envelope. EPAM has really helped us deliver on all of these fronts, so it’s been an amazing journey together and we’re really happy with our partnership."

“Maxim’s website transformation brings so many opportunities to better serve our various constituencies who rely on our care and services.”

“Working with EPAM to implement DIAL has allowed our teams to uncover hidden costs and better navigate the complexities in our tech infrastructure. By working together, our teams can develop solutions that will further enhance our work, helping us achieve sustainable business-wide operational efficiency.”

"With versatility across industries, it offers several use cases both inside and outside of Vodafone España – from improving customer service to providing a virtual option for contract sales."

“Our engagement in clinical programs and overall satisfaction have improved because members are having an experience when they call in, not just a transaction. The call center agents value the fact that we’ve put tools and processes in place to enable them to be successful in their jobs. Being able to help people and solve problems make the day-to-day work more fulfilling.”

"The main benefit of working with EPAM is [the company’s] scale, knowledge [and] capabilities."

"This [project] should be the gold standard of how we move forward with everything in this company."

"In an age where businesses cannot tolerate lengthy, scope-changing technology projects, EPAM quickly established themselves as the standout partner for us to tackle this ambitious initiative. Whilst this project represents a great milestone for our brand, we are just getting started and are already focused on expanding the platform’s reach. We look to EPAM to continue this strong partnership with us every step of the way."

“The team handled tight timelines and constantly changing requirements with grace and true partnership. Multiple regions throughout New Era can’t wait to start their deployments. The Cap Customizer is the shining jewel in our B2B solution, and our customers love it! Thank you to the New Era EPAM team for making it possible!”

“It is again so exciting to see the fruit of our labors come to life, and this time in a brand-new market! Thanks to you guys, with all your expertise and incredible dedication to New Era’s expansion into these new markets. I am positive that our Australian eCommerce business will thrive!"