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“The new service application allows us managing the process from repair registration until equipment return to the customer. Each status change in service process is recorded and allows us to understand how much time it takes and what is the real cost. We use the application to optimize the process …
"Thanks to Enxoo’s solution implemented in Salesforce Marketing Cloud and Sales Cloud, we could generate a comprehensive report on customer satisfaction, aggregating thousands of online surveys across 9 countries with just a few clicks. This helped us create a holistic view of in-store and online customer experiences and enhanced data …
BearingPoint is an independent consulting firm with European roots and global reach. They deliver management and technology consulting with a difference. They drive change in their clients’ businesses by creating …
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. They combine human-centered design, powerful …
Zensar is a leading digital solutions and technology services company that specializes in partnering with global organizations across industries on their Digital Transformation journey. A technology partner of choice, backed …
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