"We had 8 branch sites located in managed offices. As you can imagine the telecom costs for each location were very high. At our head office we had an old LG LDK 300 phone system, but it was expensive to maintain and did not give us more sophisticated features that …

“Another issue was cost, our management team and staff were distributed over the three centres and 70% of each centre’s outbound calls are to the other centres resulting in unnecessarily high telephone bills. What we needed was a centralised, integrated solution so that all of the centres were part of …