"I am an IT Specialist and I support this product, though I say that lightly. This product has been no trouble whatsoever. We have been through 1 upgrade and the support that we received from ECG was fantastic. We currently have about 60 users from power plant personnel to corporate engineers who use this product. I can speak for the installation, implementation and support of this product, and I would highly recommend it."
"A very intuitive and user-friendly tool to use. The customer support is quick and superb. I can count on the support staff to provide timely response to my questions. They take my feedback into account and incorporate my suggestions into future product releases. I highly recommend using this product."