“We know that for the most part, if it works in digital, it will work in direct mail. So our copy, images, quotes, stories all start off in the digital world first, and then we carry them over into a direct mail campaign. Instead of one image, one story and …

"Engaging Networks is a really stable system able to handle the volume of donations that we receive, and we're really grateful for that. We also like that it's not a static system. There are new products coming out all of the time, new features, so many things that we're not …