“Our customers now access the kabelplus website on many devices and complete the order process conveniently from home. It's important to us that personal contact is not lost. Our employees are, of course, still there for our customers. This is how we combine the best possible customer service with the …

"The tight timeframe, the strict technical requirements, in particular as regards data security, and the stringent conceptual constraints of the agency in the first stage of the project were only some of the challenges which we managed to deal with jointly in a highly professional manner."