“The first year I was here after I put eMaint in, year-over-year we increased about 14%. The year after that we increased about 6%, and this past year we increased 8%. That’s over 20% in the last three years, and I would say a good portion of that is because we have our maintenance a little bit more in control now.”
“eMaint is a customizable CMMS that allows for the administrator to customize not only reports but forms. We have been able to use eMaint to justify continuous improvement projects and training opportunities.”
“Over the past year I have been using eMaint and it is by far the the most user friendly system that I have used. The most important feature of eMaint that places them above the rest, is the customer service. I have never dealt with a company that has such great customer care.”
“eMaint has amazing customer service. With your own account executive, you have the ability to ask questions and get help at any time. eMaint provides opportunities to gain unmatched training for both beginners and advanced users.”
“This is an extremely versatile program. I have worked with quite a few programs in the past and this is the most versatile by far.”
“I am impressed with the support from eMaint either by phone, email and training. They do a great job standing behind the product.”
“Every support request I have is handled professionally and in a timely manner. I enjoy working with the eMaint support team.”
"We’re opening a new school at the end of July 2018. We’ll have data from the building contractor, and using that data and eMaint, we’ll immediately flip to asset mode and build on that information for both current and future facilities."
"I can easily go in and type a year and sort the water heaters we’ve replaced by year in each building."
“eMaint CMMS has enabled us to provide superior customer service to our residents by decreasing turnaround time on maintenance requests dramatically as well as providing detailed automated reports to our various HOA committees.”
“I really like the system. If we didn’t, we wouldn’t be moving it into our other groups. People are seeing benefits from it. We’re getting better at things. We’re getting better information. And the capabilities are seen by people and understood to be a benefit. What’s really been a big success for us is getting the information, [getting] what we need to know on how we’re operating.”
“The eMaint system is easy to use. Once we started using the capabilities, we understood and exploited more of its functionality. The more we’ve used it, the more we’ve seen a return on investment.”
“I’d definitely say Anaergia plans to implement the new eMaint X5 CMMS software in its upcoming project. Being a global company, acquiring parts from various regions of the world, whether it’s in pounds, euros, dollars, being able to store the base price and follow that in multiple currencies will be a huge benefit.”
“If there’s something it [eMaint] doesn’t do that your company needs, just either call a manager or the support team, and I can guarantee you that if it can be done, it will be done. That has been my experience to this date.”
“I have to justify maintenance costs every month to our leadership team. I set up KPIs and have a specific PM completion rate to meet. I can use eMaint to create a report showing our corporate office we’re meeting our goal. We are now operating the production facility more strategically and with enhanced reliability and lower downtime, meaning it’s a win-win for the business and its customer base.”