159 eMaint Testimonials

“I would recommend eMaint to anyone who’s looking for a CMMS that’s customizable and (has) great customer service. Their staff is friendly, they’re always available, they answer in a timely manner and they’re willing to help us with any of the unique challenges we face. There are a lot of other companies and vendors that have software that does some type of maintenance, but eMaint is willing to work with its customers to make sure the solution delivers exactly what they need.”

“If I can’t configure the needed data, then I can contact eMaint support, and they’ll do it for me.”

"The more I use X3 the more I like it. It’s affordable, easy to use and has allowed us to easily import data from our old system. There are so many additional tools in the system that allow you to have control over your product."

“The CMMS allows us to roll out standards and make changes quickly across our 16 North American sites. eMaint has been a really good tool in doing that.“

“We were having to correct meter readings and make adjustments to the preventive work orders and schedules. Integrating with Teletrac through API has resolved a lot of these issues.“

“One of the features the techs really enjoy is that when an operator puts in a work request, the entire maintenance tech team gets an email with that work request attached, as well as some details. If they’re on the go in the plant, they don’t have to go back to a computer to see if any new work requests have come in.“

“When I run into a problem, the chat feature is right there, and the individuals I’ve interacted with are experts on the platform. I’ve never been involved with a CMMS where that was available.”

“The eMaint system is working well. PMs are coming regularly, and we can create complete plans for them.”

“It’s not just for factories — you don’t have to be a giant, multimillion dollar manufacturer. eMaint is also really beneficial to a smaller operation.”

“We do a lot of child-parent assets. Like for our boats, we’ll have a boat as a parent asset. And then we have our compressors and our tanks and our manifold — everything that lives on that boat — as a child. It just works out great for tracking everything.”

“We had ERP (enterprise resource planning) software that did keep track of certain aspects of trailer maintenance, but it was very basic and didn’t get as granular as we wanted."

“The support from eMaint, in particular, has been excellent. If I have a technical question or need a report built, I always get an immediate response. And when I’m looking for something that’s non-standard and complex, a week later, all of a sudden, it’s done. Again, the support has been timely and helpful.”

“There’s so much potential with eMaint. You can look at local asset information, work orders and work requests, but the ability to access and analyze data across the system provides another layer of value. I feel like we’ve just started to scratch the surface.”

“When everything is documented and controlled by a computer, it’s harder for people to circumvent the system and processes, so there is more compliance."

“eMaint has really helped us move from a reactive type of system to a more plan-type of work. It’s changed the way I work by giving me more time and having more data in my hands.”