I have worked with many agencies throughout my career and I must say that Else is the agency that has impressed me the most. The quality of the designs they delivered were beyond my expectations. We entrusted them with a very complex project and the whole team managed, with a user centric approach, to immerse themselves in the very specific world of our customers.I would recommend Else without any hesitation. The Else team is creative, full of new ideas and very talented.

ELSE became a fully-integrated part of our team and played a key role in making UBS SmartWealth what it is today. ELSE’S work helped take us from complex ideas and problems, to a living and breathing product, that will make a positive, meaningful impact on people’s lives.

It’s a small but very good team of specialists. I was glad to work with them. They have a unique character, to make the impossible feasible in the time and budget.

The team and I worked together in a truly collaborative manner for 12 months. The team upskilled quickly by investigating the science of the disease area and, more importantly, sought to understand the life experience of those living with a condition so rare that years of suffering and misdiagnosis is commonplace. The fastidious nature of their UX research and design methodology left no stone unturned in the drive to define, refine and produce a service that delivers true value to an audience underserved online. Most impressive about this team was not just their unrelenting work ethic and outstanding delivery in UX designs, but their sensitivity to the real people impacted by our projects.

Having worked with several digital and creative agencies over the last few years, I hold ELSE in very high regard. They produce extremely high quality work, and care about making clients feel valued and part of the process. I wouldn’t hesitate to work with them again, or to recommend them to others. We are extremely pleased with the work they have done for us, and the passion they brought to the project throughout. Having worked with the on a particularly challenging User Experience project, we were particularly impressed by their creativity and problem solving.

Negotiating for a planning permission is a very uncertain and costly process and can take a very long time. At the moment, it is very hard to please both the local council and my stakeholders.

The work produced by ELSE actually went further than we could have hoped for; not only illustrating the proposition but visualising an innovative product experience that could capture imaginations and give us an edge with investor presentations.

Creating a multidisciplinary team with NB and ELSE, always leads to great thinking and in a sector as fixed as banking, this has been a refreshing experience, where our ideas have been allowed to come to life. The results are full of wit and a pleasure to use.