“My technical team only needed to get in touch with Ellucian a couple of times. As intended, we’re able to do this on our own. We’re a pretty sophisticated organization, but I think that says a lot about the product."

"The outbreak of the coronavirus and subsequent shut down of the campus would previously have meant learning would have ground to a halt. With the Banner system, we were ready. We had the software, infrastructure and technology to continue to deliver learning remotely."

“The CIO assigned to us is fabulous. [A]t a school like Becker, the match between the CIO and college is going to be important.”

"This kind of connectivity to student information, easily and quickly accessed, helps faculty, staff, and leadership see the whole student, which means they can support the whole student."

“We can now find accurate information in one or two clicks, not 14 or 15 clicks through multiple systems and spreadsheets. It has significantly improved our back-end efficiency in order to better serve the students up front.”

"We've made a conscious effort to drive students to Experience as the entryway into our entire ecosystem."

"What Ellucian provides are foundational SaaS-enabled tools that support every single office on a campus."

"It involved several deans, the provost [and other individuals from her office], the registrar's office, and information technology services. It also was an opportunity for the registrar’s office to listen to the deans and get a good understanding of how their colleges function for purposes of optimization."

"We are not just doing Banner SaaS; we are doing Degree Works, we are going to Smart Plan, and we also have CRM Advise coming in as well."

"What CRM Advise does for us is it draws everything together into a very quick view that's available to everyone involved. More than that, it allows us to drill down on any particular area of student needs so that we can get a more granular view of what we need …

"We want our students to know that we're here to support them. Our goal is to be a true partner, helping them navigate the financial aid and student account processes as smoothly and efficiently as possible. A big part of our success relies on timely, effective communication. The Ellucian Student …

"The student expectation of first-class institutions is akin to customer expectations from leading, world-class technology companies, like Apple. They want excellent in-person, over-the-phone, and online service, for everything they need."

"The ability for any student, no matter what device they might happen to have, or what their home life or situation might be, in terms of getting to campus—it has really changed the game."

“That the project was successful under these circumstances is tantamount to a miracle, and was principally due to the exceptional expertise, dedication, and extraordinary effort of staff from Ellucian and the institutions."

"We were definitely lucky we rolled Recruit out when we did because it is so user-friendly, and it’s web-based. My team had to work from home—everything my recruiters needed was in the cloud. That was huge."