245 Ellucian Testimonials

"The bi-directional feed between Ellucian CRM Recruit and Banner works well with verifications and distributions. No other CRMs did this they all did it with batching, and we initially looked at 25 of them."

“Before CRM Recruit, an admissions representative, “it was really hard. We were doing every single application and every process manually, so 60–70% of our time was just processing applications.”

"We want our students to know that we're here to support them. Our goal is to be a true partner, helping them navigate the financial aid and student account processes as smoothly and efficiently as possible. A big part of our success relies on timely, effective communication. The Ellucian Student Financial Success communication tool helps provide students with the right information at the right time, empowering them to make informed decisions about financing their education."

"I believe all the major features that any higher education institution needs can be found in this system."

"It was very, very important that we got a system that was up-to-date, a system that was more this century, mobile-friendly—be able to use it on the phone, on the iPad, or whatever you are using—user friendly, and able to learn the system very easily and quickly was very, very important."

"We've been on Banner for [30] years and see no reason to switch to any inferior ERP system, seeing that Banner is the very best in the education space."

“We sought to improve the academic experience and service our students with greater effectivity. Today we have a designated team to service and respond during the registration process and support for the different payment methods.”

“I have been greatly surprised by the logistics and availability the Ellucian team has provided to us, up to 16 to 18 hours of daily attention.”

“The investment that Ellucian has made in application development tools and knowledge transfer of Banner implementation and maintenance processes to the University of Illinois means that we are able to perform regular upgrades on our own, without costly 3rd party systems integrators. This is a critical aspect to reducing total cost of ownership for us.”

“Ellucian CRM Recruit has taken a lot of stress out of our application process and admission process. Since we’ve gone to Recruit, we’ve been able to go down to about a quarter of the time it used to take.”

“We had very tight timelines and had to cram a lot of engagements into a very short period of time. It was a pretty seamless process training everyone and getting them up and running and comfortable with the system.”

“With Ellucian CRM Recruit, people are beginning to understand that we’re using technology to enhance the experience and increase productivity. Students talk about the fact that it’s easy to use, that they like what they see. It makes them want to be here. All these new things that people are seeing give Tyler a better name.”

“Though it is easy to point to consistent five-star customer satisfaction ratings, what is more impressive is the way that every aspect of campus life has improved with having Ellucian as part of our team.”

"We are more efficient, so students aren't calling and asking when something is going to be processed—because it has already been processed."

"We're processing verifications in half a day. With COVID-19, I can't even imagine what our processing time would be without Ellucian."