"With eG Enterprise, we can now quickly identify root causes of incidents, resolving them before users are impacted. Automatic prioritization and categorization of alerts helps us better focus on the important issues and prioritize our resources accordingly."

"Our customer had been investigating performance issues with their Microsoft Dynamics ERP. During peak-times, slow performance was impacting the ability of colleagues to process orders, frustrating both them and customers who had to wait. A range of fixes had been attempted, such as the assigning additional hardware resources to the …