"Our customer had been investigating performance issues with their Microsoft Dynamics ERP. During peak-times, slow performance was impacting the ability of colleagues to process orders, frustrating both them and customers who had to wait. A range of fixes had been attempted, such as the assigning additional hardware resources to the …

"Before eG Enterprise, we were plagued by multiple issues daily. We were reliant on staff from the call center contacting us to tell us that things weren't working properly. There were also instances where they didn't notify us of issues, hoping that these would resolve themselves - but of course, …