EducationFolder was founded in 2014 as a technology company dedicated to helping businesses succeed via learning and performance management systems for the contact center. EducationFolder began with a recognition of the mission-critical role coaching and training play in contact center performance – and of the daily management issues that often prevent those activities from happening. By creating a single, end-to-end solution to address both these needs, EducationFolder delivers the resources and tools to enable well-trained, empowered and motivated teams.