“I would venture to say that hundreds of calls come in daily — our phones ring nonstop for scheduling, billing, and medical assistance. We’re really looking forward to using healow Genie because it will provide 24/7 assistance to our patients, allowing their needs to be addressed immediately instead of having …

“We all work a lot and take care of our families, and we don’t really have as much time as perhaps we need to address all of our healthcare maintenance, and even other things like dealing with pain or dealing with mental health issues, or insurance problems. And so, having …

"As we marched toward our Big Bang, every week we would talk through all the different issues. We developed a partnership with eClinicalWorks, not just a vendor relationship."

“Our website was not completed. We used the healow Open Access link to schedule appointments and start filling the schedule. It was quite impressive how many people used the link and were able to schedule their appointment.”

“Only about a quarter of patients’ high blood pressure is treated, with the rest uncontrolled. Out of 120 million patients, there’s a lot of opportunity out there for better care.”

“Sunoh saves over two hours every day, giving doctors more time with patients and family. It’s transformed our workflow, making documentation faster and more accurate while improving patient care.”

“I believe healow Genie will make our practice more efficient and cost-effective. We’re truly excited — it’s the first solution we’ve found that really addresses our needs.”

“Sunoh.ai not only enhanced the patient encounter experience but also enabled our team to focus on what truly matters – engaging with patients and delivering quality care.”

“Healow Genie will have that capability to improve wait times, allowing the calls to get routed correctly, and along with improving that customer experience and not feeling like they’re not being heard.”

“Having healow Genie will likely save us the equivalent of three or four full-time phone operator positions, enhance patient satisfaction, streamline staff workload, and ultimately deliver better medical care for happier patients.”

“So the biggest challenge that we have — one we’re looking to solve with healow Genie — is our high call volumes for simple patient requests. I do think it will help with burnout, and we are really excited about having Genie at our organization… it’s going to be a …

“Sunoh.ai has changed the way we practice right now.”

“We’ve really found a significant increase in patients’ ease of being able to pay depending on what they prefer. There is a six-day window that the patient has to pay. Well, immediately 11 payments came in. That never happens the day after statements go out, ever. We were beyond excited …

“What’s great is because of the post-visit surveys and the way you can set them up, you can query any patients at any site, seeing any specific provider about anything. And the surveys are really, really easy to set up.”

“Using Fax AI, we’ve reduced our document processing time by 20-30 seconds per file and eliminated 5-8 manual clicks, allowing us to focus more on patient care while reducing staff burnout.”