"We have built into our rooming process questions that are not just about their chronic conditions, but about their life outside of these four walls. Its usually those other factors in their life that play into why they might not be taking their medications, why they're not able to show …

"Before healow Insights, we had a dedicated staff that would go out to all of the providers' offices and pull records. Each staff member would look at maybe 100 records a day, and that took a lot of time."

"I love the Portal, And, more importantly, my medical assistant loves the Portal, and that is a big part of how I sell it. I explain to patients that by utilizing the Portal, they can communicate with us 24/7. People can send me messages, I can see those messages and …

“HEDIS is giving you that operational, actionable data that you get to right now, especially after COVID-19, when so many patients avoided this type of preventive care. It doesn’t mean that their risk for colorectal cancer went down because all of a sudden COVID is out there!”

“Our average visit time has decreased on average by 10 minutes per patient. Even though we were already using Messenger to communicate with our patients, after implementing healow CHECK-IN, we were able to achieve an 8% decrease in our no-show rate.”

“It helps facilitate communication between specialists and the primary care providers. That helps the coordination and continuity of care, and provides the highest quality care in a cost-effective manner.”

"Now, we're able to look at the chart just before they come in and prepare for the visit, have the right questions to ask, and be ready to go."

"We've been live with eClinicalWorks now for 13 years."

"Patients are able to be seen at any of our facilities. Their records are available, so if there's a specialist that they're seeing in a different building, the reason that they're there, their labs, their diagnostic imaging tests, everything is accessible at the time of the visit."

"My main goal is to teach them how to use vegetables and make them taste good. I've seen many benefits."

"It's important to have a complete medication history for our patients when we see them. Some patients may not remember all of the medications that they're taking. The Rx tab in eClinicalWorks allows us to search by the medication and go back to when that drug was first initiated or …

"Most institutions use third-party providers to create such programs. but here at Urban Health Plan, we were able to create our own through eClinicalWorks. It provides us an easy way to guarantee the safety of our patients, and in addition to that, it's a very effective way to target any …

“I found that I was not as cut out for urgent care as I thought I was. I really missed primary care. I just didn’t feel like I was giving enough of myself to the clients.”

“I made much further progress on that visit than I ever thought was possible. It was really like opening a door into that person’s life.”

"It is 2020, utilizing technology in any kind of business is important, and for physicians like Dr. Aguila who really do reach the whole world, telemedicine is opening up a door for us to reach even more people than we did before."