easyfeedback Testimonials

“easyfeedback is a very useful tool for us to gain new insights about our users in an uncomplicated way, even at short notice. In doing so, we always maintain an overview of the current feedback and can have comprehensive and clear statistics generated at any time at the touch of a button.”

"Süddeutsche Zeitung uses easyfeedback since 2016 for reader’s onsite-surveys and internal employee questionnaires. On sz.de we measure the satisfaction of readers, collect suggestions to improve website and app, additionally we collect feedback to brand new ideas. The SZ editors team collects information for contemporary research through easyfeedback surveys. We chose easyfeedback, because we want to shape our surveys individually and data privacy protection is an important issue to us. Furthermore easyfeedback offers many possibilities to integrate surveys to our digital products. There is a quite common scenario: We use easyfeedback in combination with Google Tag Manager and process targeted surveys on SZ.de for certain readers and groups. That way we gain data on relevant readers to ensure lower dropout rates."