e-PlanSoft

"We have been using e-PlanCheck integrated with the Accela Civic Platform for over two years. It was anticipated that the amount of time required for processing applications, document handling and reviews would be reduced; however clients have estimated a time reduction of 75 to 80 percent for each project that is submitted, far exceeding expectations. The reduction in time spent entering applications and dealing with delays resulting from missing or incorrect information has an equivalent cost savings of almost $300,000 in staff time and an exponential cost savings to clients where delays to review and approval of construction documents are reduced. In addition, mailing and shipping costs have been reduced by 14 percent. The customer service we receive from e-PlanSoft has been second to none. When the very occasional problem is discovered, communication is immediate and the fix is usually sent to us the same day – phenomenal."