"Without logs in the same observability platform, our major incident managers wouldn’t be able to narrow down the specific customer impact of an issue and get it right first time. That’s what Dynatrace gives us."
"Dynatrace was the obvious solution, as its AI capabilities turn data into answers that point us at where to look, and what to look for."
"One of the biggest impacts of partnering with Dynatrace is the amount of time given back to our teams. There are no more sleepless nights on the weekends."
“One of the strengths of Dynatrace is it’s easy to use, so you can start immediately. It helped us instrument our applications and easily understand who was using them and why, and how they were interacting with them. That combination is incredibly powerful – there’s nothing else in the industry that compares.”
"Dynatrace is the evolution which every technology industry should adopt. It's intelligent, it's agile, and it also lives up to the promises that it makes to its customers."
"Dynatrace was light years ahead of any other solution in its space. It provided instant value through its ability to identify issues in real time, instead of 30 minutes after the fact."
"Dynatrace shines a torch into the dark corners of an application, so we can see right down into the code and query level. It gives you the evidence you need to be sure of root causes, so we’ve been able to work much more easily with our service providers to resolve issues and get things back on track."
“We ruled one solution out instantly as the configuration was too high. We needed information on a plate, not to have to grow the vegetables and go to the kitchen to prepare the meal ourselves. Dynatrace gave us value immediately.”
"Dynatrace has enabled us to achieve positive long-term growth for our business, by fostering customer retention, loyalty, and acquisition.“
“Dynatrace gives us invaluable visibility in real time. Before, we were operating in firefighting mode, often not finding out about issues until they impacted the user experience. Now, we can proactively identify degradations and resolve them before the customer even realizes there was a problem. Dynatrace has become critical to our operations, and we can’t imagine being able to move forward in our transformation roadmap without it.”
"Our digital channels have been crucial in our ability to keep customers moving during these difficult times. We want our customers to be able to plan and book their journeys with ease, and our partnership with Dynatrace is essential to that - it’s a Swiss Army knife for digital progression, giving our teams a depth of insight that’s second to none. Ultimately, Dynatrace enables us to push our digital platforms further and develop them faster, maintaining a clear focus on our customers.”
"User experience is a crucial success factor in any digital transformation journey, so it’s vital that the solutions we use to deliver services to our customers perform seamlessly. When the pandemic hit, the number of access requests coming through our VPN connections grew by thousands, which created some major bottlenecks. Usually it would take an IT team days to figure out a solution to this kind of issue, but with Dynatrace we had answers immediately.“
"We deployed Dynatrace, and within five minutes, we’d pinpointed the cause of the issue, which had been eluding the agency for three weeks."
"The Deutsche Telekom mobile app has been ranked as the best telco provider app across Germany, Austria, and Switzerland. I don't think we would have reached that level of recognition and reward from our customers without Dynatrace."
"When the mainframe team first saw the insights they could gain from Dynatrace, they were like kids in a candy store."