"Without logs in the same observability platform, our major incident managers wouldn’t be able to narrow down the specific customer impact of an issue and get it right first time. That’s what Dynatrace gives us."
“One of the strengths of Dynatrace is it’s easy to use, so you can start immediately. It helped us instrument our applications and easily understand who was using them and why, and how they were interacting with them. That combination is incredibly powerful – there’s nothing else in the industry that compares.”
"Our digital channels have been crucial in our ability to keep customers moving during these difficult times. We want our customers to be able to plan and book their journeys with ease, and our partnership with Dynatrace is essential to that - it’s a Swiss Army knife for digital progression, giving our teams a depth of insight that’s second to none. Ultimately, Dynatrace enables us to push our digital platforms further and develop them faster, maintaining a clear focus on our customers.”
"Our team is constantly chasing that one little problem that’s out there, and to be able to dive into a customer session and see what they were experiencing is going to really help us resolve problems for our broader customer base."
"With Dynatrace, it’s very easy to figure out where problems exist, which is helping our teams to sleep easier, and spend their Saturdays with their families instead of with me."
"Dynatrace has the ability to tie real user sessions to problems in our infrastructure, telling us how many users are impacted and – even more importantly – which users are impacted."
“Dynatrace was the only solution that worked straight out of the box. We evaluated other tools, but it was very quickly proven that they just couldn’t support our stack and it would take months of configuration and custom instrumentation. Dynatrace was installed within a day and we immediately saw value, with a number of issues identified that needed to be addressed, including one in a high value channel that was impacting performance for customers.”
"Dynatrace has played a huge role in accelerating our journey to a cloud native architecture with its autonomous cloud enablement approach, leaving our developers free to focus on what they do best; continuously hammering out new features."
"We didn’t think it would be that easy based on the experience we’d had in the past with our monitoring tools. Within two days we had it all installed, and it did deliver."
"The AI capabilities are also invaluable, enabling our teams to move away from looking at dashboards and trying to analyze data, to having a platform that provides us with the knowledge and precise answers we need to create better experiences for our customers."
"The work we're doing with Dynatrace is critical in helping us to meet the expectations of our members and deliver brilliant customer experiences. Ultimately, Dynatrace helps us to improve customer loyalty and protect the bottom line of our business."
"Dynatrace helps us to quickly understand precisely what we need to do to create a great customer experience that increases our conversions."
"Dynatrace’s automated deployment capabilities made rolling it out quick and easy. Previously this might have taken a sprint cycle to deploy, but with the one agent approach we got up and running within a day."
"We were able to deploy Dynatrace within minutes, and were amazed by how much information we were able to glean about our environment so suddenly. It’s nothing we’ve ever seen in any other platform."
"By providing advanced observability across our DevOps processes and app delivery pipelines, Dynatrace allows us to see the smoke before the fire starts to burn. We can stop bad code from ever reaching production, so it never becomes a problem."