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Dynamics Telephony

Read 11 Dynamics Telephony reviews and testimonials from customers, explore 2 case studies and customer success stories, and watch customer videos to see why companies chose Dynamics Telephony as their Call Center Management

Dynamics Telephony is a professional-grade telephony integration for Microsoft Dynamics CRM. Features include phone call list auto dialing, click-to-dial, inbound call control and screen pop. All of these features are provided through the application embedded with MS CRM. Dynamics Telephony integrates Microsoft CRM with virtually any phone system.

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Customer Rating Review Score based on 204 reference ratings
4.8/5.0 (204)

11Testimonials

  • "By implementing the software at our customer site in the professional customer service we could significantly increase efficiency, make life for agents easier and increase the quality of customer interactions …

    Stephan Salinger Managing Partner

  • "Call-handling efficiency has increased by 30 percent due to the integrated nature of the solution provided and its user-friendly functionality."

    Claire Rock Manager

  • "Dynamics Telephony provides a single unified desktop application for Dynamics 365 and We now saves 10 % time on every call via streamlined and consistent call handling processes. Callbacks from …

    Jonathan Engledow IT Director
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2 Case Studies

  • Tutorcare unifies its phone system and Dynamics 365

    John Turnbull Director

  • Manage customer insights and communications in one unified source

    Jamie Bell IT Manager
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Additional Dynamics Telephony Information & Resources

Read Dynamics Telephony Reviews, Testimonials & Customer References from 11 real Dynamics Telephony customers.

Browse Dynamics Telephony Case Studies, Customer Success Stories, & Customer References from 2 businesses that use Dynamics Telephony.

FeaturedCustomers has 1,910,853+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.