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Dynamics Telephony

Read 11 Dynamics Telephony reviews and testimonials from customers, explore 2 case studies and customer success stories, and watch customer videos to see why companies chose Dynamics Telephony as their Call Center Management

Dynamics Telephony is a professional-grade telephony integration for Microsoft Dynamics CRM. Features include phone call list auto dialing, click-to-dial, inbound call control and screen pop. All of these features are provided through the application embedded with MS CRM. Dynamics Telephony integrates Microsoft CRM with virtually any phone system.

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Customer Rating Review Score based on 237 reference ratings
4.8/5.0 (237)

11Testimonials

  • "Easy to set-up, Feature rich with functionality that improves performance and allows all activity (including telephony) to be done in Dynamics 365. Dynamics Telephony stood out during our evaluation period …

    Enrique Pallarés Rodríguez IT Manager

  • "By implementing the software at our customer site in the professional customer service we could significantly increase efficiency, make life for agents easier and increase the quality of customer interactions …

    Stephan Salinger Managing Partner

  • “Call recordings linked to Dynamics 365 will be a massive plus. The organizing of the call recordings will make searching for call recordings simpler than ever before.”

    Jonathan Engledow Director
10 more testimonials currently locked

2 Case Studies

  • Manage customer insights and communications in one unified source

    Jamie Bell IT Manager

  • Tutorcare unifies its phone system and Dynamics 365

    John Turnbull Director
1 more case studies currently locked

Additional Dynamics Telephony Information & Resources

Read Dynamics Telephony Reviews, Testimonials & Customer References from 11 real Dynamics Telephony customers.

Browse Dynamics Telephony Case Studies, Customer Success Stories, & Customer References from 2 businesses that use Dynamics Telephony.

FeaturedCustomers has 1,924,476+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.