"The process of implementing eShop has been an education in how our database was set up 20 years ago and how it has grown organically since. The team at Dynamics eShop has been phenomenal! They have time and again accommodated our “special” business needs. We have a product catalog of just over 6400 items of which over 2500 are public to our customers. The differential are products used in kitted items – like a Welcome Gift that uses 18 different products to build and we present the customer with choices for 4 of those to mix and match. Then there are our variants, in some cases our items have 3 different option groups with 30 variations in each group. That is a complicated thing for my human CSRs to do, let alone some middleware code, yet eShop handled this situation without my staff having to significantly change any of our database processes!It has taken just about the same amount of time to launch our original website which is not linked to our ERP at all. I really wish we had done this years ago, it would have saved us at least 3100 work hours annually and allowed us to avoid many input errors that would add another 500 hours of wasted time each year. In fact we’ve saved about 10% of the implementation cost by finding and correcting errors as we’ve moved through the process with eShop. The eShop team is providing us a complete solution that goes beyond the “guts” of database integration and goes into the aesthetics, usability and conversion rate of our site. Naveen and his team are wonderful to work with, I recommend them highly for your NAV to web needs, you will not regret the decision."