“The IT landscape within large organisations has generally become way too complex. It really is crucial to rationalise and centralise expertise pools as much as possible. If this work is not done, you end up with lots of systems with over-lapping capabilities. IT silos waste resources and prevent systems talking …

“The Dunstan Thomas consultant who led the training, Phil Chudley, was brilliant for us. He helped us see what was possible with EA and taught us what could be done and what couldn’t be done, which is just as valuable. Together we made EA really sing for the first time. …