33 Duck Creek Technologies Testimonials

"Being able to meet our customers’ digital needs where and when they want is critical to meeting their new service expectations. That digital capability, plus our team’s ability to launch new products and change existing ones without any coding, put Duck Creek ahead of the pack for us."

"We saw an opportunity to seize the leadership position for small business owners desiring a fast, easy, and fully digital solution. Starting with no infrastructure and four employees, we designed, built, and launched a digital insurance solution that allows small business owners to purchase workers’ compensation insurance in five minutes or less. Within a year, we had a policy and billing system ready for production using Duck Creek Policy, Duck Creek Billing, and Duck Creek OnDemand. We stayed out-of-the-box and leveraged the power of the product to enable an accelerated implementation."

"Duck Creek’s Insights offering was a perfect fit for our strategic data needs. In order to fully understand our business and our customers, we need to quickly collect, analyze, manage, and report on massive amounts of data. Insights provides us with a consistent experience across different data sources, has a flexible and a scalable data model, and significantly improves our speed to market timeframes for both our internal and external customers."

"Our loss ratios are 20% lower than what we expected when we started this business. That’s due in part to our ability to make changes in Duck Creek and deploy them into production very quickly when underwriters see emerging trends."

"We took an old insurance company that had very little market share and transformed what was a creaky, very manual, analog system and architecture into a very advanced digital platform within six months. Duck Creek was a key factor in this."

"The rating engine was something that stood out for Duck Creek over the competitors that we looked at. And once we took it a step further and had them do a proof of concept, we were sold. We had found the right team and the right software that was truly configurable, scalable, and able to meet our needs as we continue to grow."

"With the Duck Creek Suite, AXIS can upgrade easily, standardize reports, process claims more efficiently, streamline sales and quoting, and mine deeper data insights - all with less maintenance. This move has substantially improved our operating environment and allowed us to find and create new business opportunities that otherwise weren’t available to us two years ago."

"With operations in 54 countries and territories, Chubb values solutions that are global, scalable and able to support both our traditional business lines as well as digital initiatives. Chubb utilizes Duck Creek solutions to support several businesses, including offerings for the small commercial marketplace in North America and claims-related technology in the company’s international travel and accident and health insurance businesses."

"Every company knows that the future will continue to present more technology risks. Through this recent modernization, we’re better prepared to take advantage of the latest innovations and digital disrupters."

"Duck Creek is a platform that allows us to define our products and our rating once, and return different answers depending on the distribution channel asking the question. That equips us really well for the future, reacting to the changes that will take place in the industry."

"To continue our relentless pursuit of excellence and sustain our profitable growth objectives, we need technology that can meet the expectations of customers and agents and enable a progressive work environment for our associates. We selected Duck Creek because of their proven expertise, successful implementations and future-directed approach to insurance solutions."

"The combination of the full-scale functionality of the Duck Creek Suite and its ability to offer these capabilities as a cloud solution makes Duck Creek the ideal business partner for this highly strategic initiative."

"The functionality of the Duck Creek Platform makes it easier to interact with customers and realize operational efficiencies that impact our service and growth strategies. Assisting our customers in their time of need remains our top priority, and consolidating onto one platform lets us continue delivering the exceptional service needed throughout the claims process."

"OnDemand enables us to keep up with the pace of technology changes and enhances our ability to launch new products. It helps us focus on the core needs of our business rather than get bogged down with operational tasks like platform/infrastructure upgrades and template updates."

"Delivering innovative products and services to our customers and agents is what drives us. Duck Creek is aligned with the business direction we are pursuing, and offers the configuration, product design, and rating engine we feel is best able to handle our needs now and in the years to come."