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  • 4.7 / 5.0 (5974)
    Verified 757+ References
  • 4.8 / 5.0 (1047)
    25+ References
  • 4.8 / 5.0 (201)
    27+ References

Dovetail Software Testimonials

  • "We had around 30-40 evaluation criteria for selecting an HR case management system, as different people had said ‘that’s important to me’ or ‘that’s important to me’. For example, the quality of the knowledge base search functionality was important to us and Dovetail’s worked better for us than our our …

  • “The Implementation was wonderful. Amanda was really good. The training was excellent, definitely a 10/10. I think that’s the best training we’ve had. To have one training for the administrators and another training for the agents was really helpful. And the post implementation Hyper-care service was excellent.”

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  • ServiceNow
    Reference Rating
    4.7 / 5.0
    Customer References 757 total
    About

    ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and …

  • FocalScope
    Reference Rating
    4.8 / 5.0
    Customer References 25 total
    About

    FocalScope is a leading customer service software platform that brings together everything that’s required to manage customer communication and engagement effectively. The FocalScope help desk and contact center software offers …

  • Sobot
    Reference Rating
    4.8 / 5.0
    Customer References 27 total
    About

    Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Their …

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