Dovetail Software Testimonials

"Dovetail search is much more robust than other searches I’ve seen. We’ve actually found our portal page hits drop because people can get where they need to faster rather than having to click through menus. We called it “smart search” when we rolled it out as a way to differentiate the user experience they were accustomed to."

“The Implementation was wonderful. Amanda was really good. The training was excellent, definitely a 10/10. I think that’s the best training we’ve had. To have one training for the administrators and another training for the agents was really helpful. And the post implementation Hyper-care service was excellent.”