"Dovetail has been instrumental in helping us enable our new shared services support model. Dovetail is an easy to use and easy to configure. When I have a question on how to set up a new process in the system, I reach out to the Dovetail team and they are …

"Dovetail search is much more robust than other searches I’ve seen. We’ve actually found our portal page hits drop because people can get where they need to faster rather than having to click through menus. We called it “smart search” when we rolled it out as a way to differentiate …