82 DonorPerfect Testimonials

"The support department is fantastic. I recently made a “boo-boo” I deleted a field that should not have been deleted. The numbers weren’t there- they were gone. I called for help. They figured out what my mistake was and they were able to restore everything – and they set up filters and formulas so that it wouldn’t happen again. Whenever I have a problem I call them. They’re just fantastically wonderful, and they’re always helpful."

"We try really hard to help our donors feel like they are part of what we’re doing and know that what they’re doing is making a difference. We try to be pretty consistent about reaching out to them with updates on what we’re accomplishing because of what they’ve given. If you’re just constantly saying, ‘Here’s our need and we can’t do this without you,’ people don’t want to give to that. People want to give to something that’s exciting, something that’s working, something that’s happening. I think you have to find that delicate balance between, ‘here’s the need that we have,’ but also ‘here’s the opportunity [you’ve created.]"

“The most beneficial feature for me is their support line. Its the best in the business, and that’s across industries. When I call there they always pick up quickly with a live person, and 99.9% of the time they can solve the problem for us. I’ve recommended DonorPerfect to lots of nonprofits – I think its a great piece of software. Its does everything we really want it too.”

"Acknowledgments and income tax receipts are no problem in fact, all receipting is easy because they're treated like another report. You can just go in and change it to what you need. Add new fields whatever you want it's so flexible."

"I wanted to express my gratitude for all the years we've reaped the benefits of DonorPerfect. The 'personal' touch of that program touched many donors' lives and solidified our donor base beyond words! I was privileged to see the benefits, and the 'Army' will be privileged to 'reap' those benefits for years to come."

"I really appreciate the service we have received thus far. From the sales team to the implementation to the mapping specialist – everyone has been very attentive and helped make the transition as simple and painless as possible!"

"We didn’t have one specific location where we were storing all our donor information. It was in different Excel worksheets and just all over the place. As far as compiling all our events together and all our donors together we just wanted to find a central hub to host all that information. DonorPerfect has been really beneficial to us to see everything pulled together as one. It allows us to use our information in a smarter way. There’s so much that it can do- and it’s kind of exactly what we need to take the next step to grow as a company. We’re lucky to have found it."

"DonorPages took care of a whole blanket of issues for us. And our families have really embraced it. Often times $10,000 is raised before we've even worked with them. I've watched it go from a $1,000 a day average to over $3,000. We've raised over $6.7 million in online donations, and we couldn't live without Donorpages now. It's been a great tool and I'd absolutely recommend it to other nonprofits."

"Since switching to DonorPerfect, I've been able to do solid and accurate reporting. I've also found the training to be excellent as well as the support. The friendliness of the support staff is excellent."

"My advice to other nonprofits would be to curate your messages carefully, and use the tools that Constant Contact and DonorPerfect provide to understand what your contacts are truly interested in."

“I was spending $20,000 per year in contract labor for data input. Now we’re spending nothing on contract labor.”

“I love the simplicity of DonorPerfect on my end as a user. I have worked with other programs, and DonorPerfect has, by far, been the easiest to learn and to integrate. But more than that, I love the people who work for SofterWare (developers of DonorPerfect). I feel like I know the people on the team.”

“DonorPerfect is just easy. It will make life easier. Especially with relationships. Not only the building (of relationships with constituents), but the tracking. Being able to get those letters out immediately, being able to link them to your events. it’s just an all-in-one great tool to use.”

“When I got to (East Georgia State College), I asked for donor records and they were in boxes. We did have some old Excel files, but most were paper documents. I went to work to find a system that we could afford, that I felt like would serve what we needed, and DonorPerfect by far, was the choice. You might be able to buy something that has been on the market longer, that has more bells and whistles, or you may feel is more in tune with educational fundraising, but I’ll tell you straight off the bat, you’re not going to find anything that’s easier to adapt to what you got to use. You can’t beat it.”

“(DonorPerfect) is a very friendly software. Its very easy to use. They have a great support group. DonorPerfect has allowed us to do our acknowledgements quicker, it has the merging there for us (to personalize the acknowledgements). Its very easy to make everything happen.”