Domotz Testimonials

"IdentyTech Solutions is a leading provider of intuitive biometric access control products and solutions. Founded in 2010, IdentyTech provides its worldwide customers with best-in- class complete identity management solutions. IdentyTech Solutions first installed Domotz as a way to gain insight into the network infrastructure, as IdentyTech was hired after previous companies had installed the network without leaving any documentation as to how everything was connected. The network was failing, leaving our client frustrated and our company’s devices going down on a frequent basis due to poor network infrastructure. A complete re-mapping was needed to find the source of the problem. The problem was – this site spanned 500,000 square feet – no simple task to find and account for every part of our network and figure out the way the various switches connected to each other.But thanks to Domotz, what could have easily spanned a two-week project using other conventional methods only took 1 day, causing minimal interruption to our client. Using the Domotz mobile app, IdentyTech was able to unplug a switch and very quickly see which connected devices went down, allowing us to determine and trace the entire network in the course of 1 business day. Soon our network was mapped and the sources of the problem were quickly removed.”

“Through Domotz, the SV&D team has been able to respond quickly to customer problems, without the need for on-site visits. Furthermore, proactive monitoring reduced phone calls from customers by allowing SV&D to resolve issues before the problem was even noticed.”