IdentyTech Solutions is a leading provider of intuitive biometric access control products and solutions. Founded in 2010, IdentyTech provides its worldwide customers with best-in- class complete identity management solutions. IdentyTech Solutions first installed Domotz as a way to gain insight into the network infrastructure, as IdentyTech was hired after previous companies had installed the network without leaving any documentation as to how everything was connected. The network was failing, leaving our client frustrated and our company’s devices going down on a frequent basis due to poor network infrastructure. A complete re-mapping was needed to find the source of the problem. The problem was – this site spanned 500,000 square feet – no simple task to find and account for every part of our network and figure out the way the various switches connected to each other.But thanks to Domotz, what could have easily spanned a two-week project using other conventional methods only took 1 day, causing minimal interruption to our client. Using the Domotz mobile app, IdentyTech was able to unplug a switch and very quickly see which connected devices went down, allowing us to determine and trace the entire network in the course of 1 business day. Soon our network was mapped and the sources of the problem were quickly removed.

An RMM solution like Domotz is a 100% must have. Unless you have the staff available to place a tech at every location, all the time, then a centralized dashboard is a life saver. Domotz will save you money and it will allow you to better serve your customers. Everybody wins.

We quickly realized the boundless capabilities Domotz has to remotely monitor and manage issues that may arise within our customers environments before they know it, or ever even know it. Domotz has proven itself time after time, earning a spot at the forefront of our 5-star client service.

We would not have been able to attack new customer markets with the existing monitoring solutions available prior to discovering Domotz PRO.

Domotz is a great tool, allowing us to be on top of things and have a proactive service department. The notifications and remote access features are just great! We love it.

Great product. I have been very pleased with the capabilities of this product and I always appreciate the new features that are added.

Domotz has become an important part of our Private Cloud services in case of on premise infrastructure monitoring.

Domotz Pro is FREAKING AWESOME. We love what Domotz all is doing with the service and the direction it is taking.

You saved me a truck roll in the first week with the first client that we installed Domotz for. Awesome! Allowed me to solve a pressing network issue for my client on a Friday evening after hours without leaving my couch.

We were one of the first customers for Domotz so have seen a huge amount of improvement to the platform over the years. Today, Domotz is by far and away the most comprehensive tool for remote systems management available, and still relatively inexpensive. It’s one of those tools that makes me think ‘how did we ever get by without this

These guys truly understand what our business is all about! Being able to know what’s happening before the client does separates us from everyone else. The product pays for itself in the reduction of truck rolls, with the customer satisfaction being a huge bonus. It’s a true win-win, which is why we use them as standard equipment in every job.