“The support from their team has been wonderful, and the convenience, security, cost savings, and time efficiencies are real. You can’t compare it.”
“Implementing a digital transaction strategy was a huge win for Eastern Bank. It started out as an experiment, but ended up as a game changer for our business and our customers."
"The feedback from staff has been fantastic. DocuSign was easy and quick to set-up. There was no cumbersome process required to get up and running, and the training provided for additional features is online and self-explanatory."
"When we talk about innovation, member experience and best-in-class security, DocuSign is quite literally in lockstep with where we want to take things."
"When COVID hit and we closed our doors, DocuSign saved our lives. If it weren’t for the ability to get an electronic signature, we wouldn’t have written half the new business we did last year."
"The time savings is invaluable. Even if it's just two minutes per visit—maybe you can see an extra appointment at the end of the day. Making processes easier gives us peace of mind, and you just can't put a price on that."
"We had 150 years of this huge organization doing everything with paper and wet signatures and then came DocuSign."
"DocuSign has been a home run for us and it’s a relatively simple fix. People always say, ‘I wish I’d thought of this sooner."
"I love this system. The program staff love this system. They’re seeing an overall burden reduction in their day-to-day business—and they’re excited."
“Like most companies, we had many other priorities. So, before the COVID-19 pandemic, this project kept getting pushed back."
“Getting this system up and running also allowed us to quickly switch to remote work."
“DocuSign helps us bring second chances at life in a faster and more compliant way.”
"As our DocuSign use cases grow, it’ll only get better and better."
"We went from taking 30 minutes to process each loan to 15 minutes per loan. That cut our process time in half, giving us the ability to more than double our output."
“We see an incredibly high demand for capital from underserved businesses right now."
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