1. An enhanced customer experience is the most important goal, always. What's easiest for the customer is more important than what's easiest for us. 2. Marketing and accounting now have access to reports and data that we didn't before - I can be more selective in where we spend ad dollars and really track effectiveness. I can track customer trends and individual activity over multiple sites too now. 3. Any additional work created entering this data is offset by the automated processes we gain. 4. "24 Hour" reservations - looking through the online reservations we've gotten so far, more than half are outside our normal office hours. I'm sure we've missed opportunities because we weren't open to take the reservation - this solves that problem.

Great company, great service!

Super great. Tech support is awesome.

10/10 - It is easy to use and frees up so much time!

Stock Island Marina and Dockwa both entered the market with the same goal in mind: to transform the Marina Industry worldwide. With Dockwa’s innovative software and our revolutionary approach to the Guest Experience we look forward to the continued growth and success with our partners at Dockwa.

Dockwa is the best thing that has happened to my marina!! Now I can take reservations from anywhere in the world (literally) right from my phone, instead of being tied down to my office and reservation book. The secure credit card system saves me from taking credit cards over the phone, and left on file for quick and easy adjustments for those who choose to extend their island stay. The Dockwa team has been fantastic helping in the training of my staff and has been available 24/7. The process is so quick and easy, even my ancient mariners love its simplicity! This is the best thing that has happened to the marina reservation world!!

Our Dockmaster of twenty years states that he now gets ‘90% of his reservations from Dockwa and he both saves time and makes fewer mistakes.’ Our bookkeeper loves the easy access to the Dockwa team and finds ‘monthly reporting so much easier.

Thanks to Dockwa, our transient occupancy reached 105% for the first time ever.

Boaters increasingly want vessels that are easier to navigate, operate and dock. All this technology enhances the boating experience. Dockwa is part of this evolution by making the decisions and booking of destination travel extremely simple resulting in increased boating activity. That’s good for our industry. We have definitely seen an uptick in boating activity since we signed on with Dockwa. Our customers, visitors and especially our dockmaster all love it!

We’ve run the gamut of contract management processes, and we love the customization [of Dockwa Contracts]. Customers are accustomed to DocuSign documents, and adding an end-to-end system that handles both the contract signature as well as automatic payment processing was a huge benefit. There is also a definite time-saving component – once a customer signs the agreement, the automatic payment processing is scheduled and eliminates our team from having to track down customers for payments. We are very excited to launch our contract processing through Dockwa this season.

Signing up with Dockwa was one of the best business decisions ever made for our marina. The reservation system is easy to use, provides a wealth of information for tracking and marketing purposes, but most of all boaters can reach us anytime. We really love the system and the Dockwa team. They are always reachable, extremely friendly and knowledgeable. A real pleasure working with them and it is fun too!

I can't say enough about Dockwa and the way it is tailored to the needs of boaters and marina management. This seamless app captures all the boaters' information and payment for my staff without spending time on the phone. I can review, communicate and confirm with my mobile device which has been a valuable asset. The boater can send messages through Dockwa for any special requests when making a reservation. Our marina has had an increase in transient occupancy all due to Dockwa's 24/7 online reservation capabilities. From the start, Dockwa has proved to be a valuable tool in capturing transient vessels from nearby competition. So much so, we strictly use Dockwa for all our transient reservations. The Dockwa team has been fantastic. Response to any questions have been quick and professional with a live person. Our finance department worked with the team at Dockwa on payments, money transfers and setup. All questions were answered and going live was a breeze. If you're not signed up with Dockwa you're missing the boat.

Simple, easy to use system that is a great tool for taking and keeping all reservations organized.

This is the best site we have found. It saves our office a ton of work, is very user friendly and when (hardly ever) there are any issues you get immediate service. I suggest every marina in every harbor use this.