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Read 29 Dispatch reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 3 customer videos to see why companies chose Dispatch as their Field Service Management Software

Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk.

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  • 29 Testimonials View
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Customer Rating Review Score based on 2319 reference ratings
4.8/5.0 (2319)
  • Summer 2026 Rising Star Field Service Management Software
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29Testimonials

  • "It made more sense for us to use Dispatch instead of us building this internally, which would have required hiring a development team, design team, and investing in ongoing maintenance."

    Jessica Greenberg Product Manager

  • "Dispatch has automated many of the manual processes the office staff was doing daily. Customers love the appointment reminders and the on my way notifications. Our franchisees love it because …

    Ashley Ward Director of Franchise Technology

  • “If we want to grow, we need to have a more sophisticated way for our subcontractors to work and communicate with us. Looking at our growth model for the next …

    Brian Sprinkle Senior Service Manager
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13 Case Studies

  • The Maids cuts cancellations and lockouts 70% with Dispatch

    Ken Doty Chief Development Officer

  • Bloomin’ Blinds increases Google review ratings by 0.25 stars with Dispatch

    Kelsey Stuart Chief Executive Officer

  • How HomeServe USA Corp. Utilizes Dispatch to Streamline Contractor and Customer Operations

    Jonathan Cunningham Vice President of Contractor Operations
12 more case studies currently locked

3 Customer Videos

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Additional Dispatch Information & Resources

Read Dispatch Reviews, Testimonials & Customer References from 29 real Dispatch customers.

Browse Dispatch Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Dispatch.

Watch Dispatch Customer Videos to learn why 3 businesses chose Dispatch.

FeaturedCustomers has 2,138,510+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.