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Dispatch

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Read 29 Dispatch reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 3 customer videos to see why companies chose Dispatch as their Field Service Management Software

Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk.

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  • 29 Testimonials View
  • 13 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2239 reference ratings
4.8/5.0 (2239)
  • Summer 2026 Rising Star Field Service Management Software
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29Testimonials

  • "It saves time with scheduling. If a customer calls wondering where the team is, it's easy to see. It made a huge difference and took away a lot of headaches …

    Melissa Franchise Owner

  • "The Dispatch platform helps modernize our operations, particularly around customer interactions. Our franchises save hours a day not needing to follow up to determine appointment and job statuses, helping us …

    Dan Sage Chief Information Officer

  • “We needed to be able to connect the homeowner to the contractor and to have visibility into the job. We needed to be able to communicate with the contractor and …

    Tim Brock Head of Field Operations
28 more testimonials currently locked

13 Case Studies

  • How Dispatch partnered with The Maids to increase operational efficiency and improve …

    Ken Doty Chief Development Officer

  • How Dispatch helped Flo by Moen optimize their service operations and build …

    Tim Brock Head of Field Operations

  • Terminix Exterminates Customer Frustration to Improve Satisfaction and Deliver Exceptional Performance

    Jeff Storck Senior Director Service Operations
12 more case studies currently locked

3 Customer Videos

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Additional Dispatch Information & Resources

Read Dispatch Reviews, Testimonials & Customer References from 29 real Dispatch customers.

Browse Dispatch Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Dispatch.

Watch Dispatch Customer Videos to learn why 3 businesses chose Dispatch.

FeaturedCustomers has 2,036,806+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.