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Dispatch

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Read 29 Dispatch reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 3 customer videos to see why companies chose Dispatch as their Field Service Management Software

Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk.

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  • 29 Testimonials View
  • 13 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2251 reference ratings
4.8/5.0 (2251)
  • Summer 2026 Rising Star Field Service Management Software
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29Testimonials

  • “We would like to be the new, modern version of window coverings—not only in our business model, but in our technology and how we handle ourselves and our customers. Having …

    Kelsey Stuart Chief Executive Officer

  • “Dispatch has empowered us to elevate our customer service by offering features that our previous system lacked. Customers can track their technician's progress in real-time. This level of transparency and …

    Jade Selle General Manager

  • "Dispatch lets our technicians do everything we wanted them to do - communicate with customers, share information and location, complete work and line items, add pictures. It's quite frankly everything …

    Mark Hardiman Director of Customer Care
28 more testimonials currently locked

13 Case Studies

  • How HomeServe USA Corp. Utilizes Dispatch to Streamline Contractor and Customer Operations

    Jonathan Cunningham Vice President of Contractor Operations

  • How KeyMe partnered with Dispatch to use customer experience as a differentiator

    Jessica Greenberg Product Manager

  • How Dispatch and Clayton Home Building Group® Partnered to Engage Service Technicians, …

    Amanda Pearsall System Analyst
12 more case studies currently locked

3 Customer Videos

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Additional Dispatch Information & Resources

Read Dispatch Reviews, Testimonials & Customer References from 29 real Dispatch customers.

Browse Dispatch Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Dispatch.

Watch Dispatch Customer Videos to learn why 3 businesses chose Dispatch.

FeaturedCustomers has 2,059,564+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.