“Trying to keep notes of who’s contacting each family and by which means, are you sending an email or are you making a phone call, did they call us, you can’t really track that easily in a spreadsheet?”
“It’s something that has transformed the way that we do things in our enrolment department. It almost is like having another team member doing some work for you and we definitely feel like we’re working smarter, and not necessarily harder.”
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