Dialog Health Testimonials

"We are proud of the excellent patient-centered care provided at our centers each and every day. One important way we measure our effectiveness is through our Net Promotor Score survey to patients. Our strong partnership with Dialog Health allows us to leverage a texting outreach platform, which has demonstrated an incredible rate of response. This feedback loop is so important as it provides visibility into our successes and also areas for improvement. Ultimately, this patient communication solution allows us to celebrate the dedication of our entire care team’s ability to achieve high-quality care with a great patient experience."

"Our staff and physicians love the program. It has significantly reduced the number of clinical hours we previously spent on pre and post-op calls. In addition, we have reduced our no-show rates, as we have advance notice if a patient cancels so we can fill their block time. Their team is very easy to work with, responsive and proactive. We have expanded across all Dallas centers and our opt-out rate is only 2% on average across all five centers, which means patients prefer to be texted.”