Ideagen provide software solutions for highly regulated, high compliance industries. We are committed to the safety and sustainability of regulated industries worldwide. From the front line to the boardroom, our solutions provide clarity and confidence, transforming risk into resilience. We combine deep regulatory expertise with innovation to support the safe hands and trusted voices that protect our world.
PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your customer conversations from different service platforms such as Zendesk, Salesforce, RingCentral, Talkdesk, among others.
iBase-t and the Solumina manufacturing operations management platform help manufacturers digitally manage the operations of our world’s most complex products. iBase-t delivers more than just software applications, as we provide the data that drives the intelligence to operate with greater precision. Utilize the Solumina suite including a world class manufacturing execution system, supplier quality management, and maintenance, repair & overhaul system all with built-in enterprise quality management to expand your digital ecosystem, and drive Industry 4.0 strategies.