Sparta Systems is the world's premier provider of cloud and on-premise quality management software. They offer the solutions, analytics, and expertise that speed up quality and compliance. Their solutions help to lower risk, increase efficiency, and keep consumers safe while allowing manufacturers, suppliers, and distributors to collaborate in a seamless and integrated environment. Sparta is privately owned and headquartered in Hamilton, New Jersey, with offices across Europe and Asia.
“With complaints, one of the primary difficulties really is volume. You get a lot of feedback coming in and making sure that you are compliant is very difficult. So, complaints really are a primary tool for us to truly analyze the voice of the customer. With TrackWise Digital, having a tool that can effectively track that information, ensure that all the right steps are being taken and then, most importantly, extract that information for useful business decisions—TrackWise Digital was an important aspect to that.”
"Sparta Systems are QMS specialists with a proven track record in our specific, highly-regulated IVD and medical device industry."
“In TrackWise Digital, it can go to everyone at once, throughout the buildings, even if they’re working from home, or taking a business meeting in a different state.”
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